Job description
Are you passionate about delivering outstanding client service and building upon your experience within a fast-paced financial planning company?
I am looking for a proactive, confident individual with a can-do attitude to deliver high quality research and reports, take their own initiative to collaborate with Financial Advisers and colleagues to provide a top quality client experience. Do you thrive in a dynamic environment, are committed to excellence and have an analytical mindset??
This position is largely remote with the flexibility for some hybrid working from the clients n office as agreed.
Salary & Benefits
• Group Pension with contributions available via salary sacrifice
• Group life assurance - up to four times your core salary
• Health Cash Plan to help cover the costs of everyday healthcare
• 28 Days annual leave – plus bank holidays
• Salary £40,000 - £46000 depending on experience.
The Role
• Manage communications with providers and colleagues by phone, email and messaging systems to ensure the smooth processing of cases
• Obtain key information and updates where required.
• Source provider illustrations, documents and forms from provider platforms and websites.
• Prepare technical research and analysis documents as required
• Prepare high-quality suitability reports for investments, pensions and protection.
• Preparing clear and concise handover notes for colleagues in other teams.
• Documenting/updating processes relevant to your role where necessary and sharing knowledge with your colleagues.
• Identifying opportunities for improvements and efficiencies within the processes and proactively flagging these with your line manager for continuous improvement.
Key Requirements
• 5+ years minimum experience in Financial Advice Services with 3+ years paraplanning experience.
• Full diploma in Financial Planning is preferred.
• Excellent interpersonal and client care skills.
• Proven ability to work under own initiative and identify what needs to be done to resolve an issue rather than waiting for instructions.
• Excellent diary management, planning and organisational skills to help prioritise key tasks and work efficiently around tight deadlines.
• Professional, articulate, and confident.