Part Time Administrator

Our client is a well-established, FCA-regulated consumer credit company based in North London who are recruiting for a proactive Administrator to join their friendly team on a permanent part-time basis. Reporting to the Office Manager, this position will support the day-to-day administration of the business, ensuring processes run smoothly while maintaining accurate records and delivering an excellent customer experience. This is an office-based role, working three full days per week – Monday, Tuesday and Thursday, 9:00am to 5:00pm. Key Responsibilities: • Processing loan applications from initial submission through to completion • Verifying customer information and supporting documentation • Preparing loan agreements and associated paperwork • Maintaining accurate records and updating internal CRM systems • Monitoring applications to ensure deadlines and service standards are met • Responding professionally to customer enquiries • Liaising with external agents and third parties • Producing reports and maintaining filing systems • Ensuring compliance with company procedures and FCA regulations • Identifying and escalating any issues or discrepancies Key Requirements: • Previous administration experience in a professional office environment • Excellent organisational skills with the ability to multitask effectively • Strong attention to detail and accuracy • Outstanding customer service and communication skills • Good IT skills, including Microsoft Office (Word, Excel and Outlook) • Experience using CRM or database systems This is an excellent opportunity for an experienced Administrator looking for a varied part-time role with a well-established, professional company. Apply to Fame Recruitment today to be considered for this lovely opportunity. Fame Recruitment is an equal opportunities employer. We continually strive to improve our processes around our diversity, equity and inclusion strategy. Due to high volumes of applications, we are unable to respond individually however, if you have not heard from a consultant within 24 hours then your application has been unsuccessful.