Parts Advisor

Parts Advisor Leicestershire Full-Time / Permanent Are you an experienced Parts Advisor looking to join a busy, professional dealership with excellent long-term career prospects? We are recruiting on behalf of a well-established franchised automotive retailer for an experienced Parts Advisor to join their successful aftersales team. This is a fantastic opportunity to work within a fast-paced dealership environment where you'll play a key role in delivering outstanding service to both trade and retail customers, as well as supporting the workshop and wider business. About the Role As a Parts Advisor, you'll be responsible for ensuring the smooth operation of the parts department by providing an efficient and professional service to customers and colleagues alike. Your responsibilities will include: • Identifying and supplying vehicle parts to retail, trade and internal workshop customers. • Processing customer enquiries and orders accurately and efficiently. • Receiving, checking, storing and organising incoming stock. • Maintaining accurate stock levels and assisting with inventory control. • Using the dealership management system (DMS) to process orders and manage stock. • Building strong relationships with customers and internal departments. • Delivering excellent customer service while working to high levels of accuracy. About You To be successful in this role, you will have: • Ideally, a minimum of 2 years' experience as a Parts Advisor within a franchised dealership • Strong knowledge of automotive parts and dealership operations. • Experience using a Dealer Management System (DMS). • Excellent customer service and communication skills. • Strong organisational skills with great attention to detail. • The ability to prioritise workload and work effectively in a busy environment. • A proactive approach and the ability to work both independently and as part of a team. • A full UK driving licence. Benefits In return, you'll receive a competitive salary and an excellent benefits package including: • 25 days annual leave plus bank holidays. • Company pension scheme. • Private medical insurance & life assurance (after qualifying service). • Employee wellbeing support. • Staff discounts on vehicles, servicing, parts and repairs. • Staff purchase schemes. • Ongoing training and development. • Long-term career progression within a successful dealer group. Working Hours • Monday to Friday on a rota: • 7:30am – 5:00pm, or • 8:30am – 6:00pm • Saturday rota: 8:00am – 12:30pm