Job description
We are looking for someone who can.
Support patients and be first point of contact
To maintain high standards of patient care at all times, responding sensitively to patients who are emotional and/or distressed
To provide advice to patients about the services we provide which are available to them.
To use communication skills including empathy, tact and reassurance in handling all call
To maintain a robust approach to data quality and patient confidentiality
Job description
Job responsibilities
We are looking for someone who can.
Support patients and be first point of contact
To maintain high standards of patient care at all times, responding sensitively to patients who are emotional and/or distressed
To provide advice to patients about the services we provide which are available to them.
To use communication skills including empathy, tact and reassurance in handling all call
To maintain a robust approach to data quality and patient confidentiality