Patient Flow Admissions Team Leader

Essential person specification requirements Qualifications • Sound educational background (4 GCSE’s grade C/ 5 or above) • NVQ Level 3 or equivalent experience in an administrative setting. • Commitment to Continuing Professional Development Experience • Experience of working to targets • Microsoft Word/excel/email knowledge • Experience of working within a busy/demanding environment. E.g. Multi-disciplinary team. • Supervisory experience • Experience of working in a customer service environment Skills and Abilities • Demonstrate good verbal and written communication skills with team/clients/relatives, using tact when required • Ability to deal with conflict • Good Time management skills • Ability to engage and motivate others • High standard of accuracy • High level of initiative • Flexibility and able to adapt to change • Able to work as part of a team • Strong analytical skills • Ability to establish and maintain effective working relationships Job description Job responsibilities Essential person specification requirements Qualifications • Sound educational background (4 GCSE’s grade C/ 5 or above) • NVQ Level 3 or equivalent experience in an administrative setting. • Commitment to Continuing Professional Development Experience • Experience of working to targets • Microsoft Word/excel/email knowledge • Experience of working within a busy/demanding environment. E.g. Multi-disciplinary team. • Supervisory experience • Experience of working in a customer service environment Skills and Abilities • Demonstrate good verbal and written communication skills with team/clients/relatives, using tact when required • Ability to deal with conflict • Good Time management skills • Ability to engage and motivate others • High standard of accuracy • High level of initiative • Flexibility and able to adapt to change • Able to work as part of a team • Strong analytical skills • Ability to establish and maintain effective working relationships