Patient Service Administrator

Patient Service Administrator – Remote role Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider. The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support. Responsibilities as a Customer Administrator: • Providing frontline telephone and email support to ensure a smooth journey and high-quality care. • Booking appointments for customers as required. • Working through email enquiries and escalating as required. • Dealing with enquiries, answering queries, calls and escalating to relevant departments. • Appropriately and sensitively deal with professionals, customers and clients. • Always adhere to strict policies regarding confidentiality and compliance. • Ensuring all information is recorded accurately on your system. Requirements: • A minimum of 1 years relevant Administration experience. • Experience using MS office. • Good communication skills. • Ability to prioritise. • Clear understanding of confidentiality and handling sensitive information. • Self-sufficient and a problem solver. • Happy to undertake a DBS check. The Role: • Fully remote, home based (all IT equipment will be provided). • Monday – Friday, 9am – 5pm with 1 hour for lunch. • Salary of £24,500 If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV.