Payroll Advisor

Portfolio Payroll is proud to be partnering with an award-winning global SaaS business in the heart of Manchester - a forward-thinking organisation experiencing significant growth and widely regarded as one of the most progressive payroll bureaus in the UK. This is a fantastic opportunity for an experienced payroll professional to join a dynamic, client-facing team where your expertise will genuinely make a difference. The Role As a Payroll Advisor, you'll be the go-to expert for a portfolio of clients, providing technically sound, commercially aware payroll advice and ensuring every interaction is handled with professionalism and care. You'll manage complex cases end-to-end, deliver training, and build lasting client relationships, all while keeping pace with the ever-evolving payroll landscape. • Deliver expert advice on payroll policies, procedures, and UK legislation via telephone and case management • Own cases through to resolution within SLA, logging all activity accurately on the CRM • Provide clients with clear supporting documentation to complement the advice given • Present training sessions and help clients get the most from the company's payroll technology • Support clients with payroll audits, compliance reviews, and best practice guidance • Stay current with changes in payroll legislation and proactively share relevant updates About You • Solid experience in payroll, ideally within a bureau or advisory environment • Strong working knowledge of UK payroll legislation and tax regulations • A client-first mindset with excellent communication skills and a genuine desire to resolve issues • Confident managing a varied caseload and building rapport with clients across different industries • Familiarity with third-party payment schedules and client-specific reporting requirements What's On Offer • Salary up to £32,000 (depending on experience) • Profit share scheme • 25 days' holiday plus bank holidays • Birthday day off • Pension plan and life insurance • Employee Assistance Programme • Bright Exchange retail and lifestyle discounts • Company incentive schemes • Genuine progression and development opportunities • Modern offices in Manchester City Centre with a supportive, experienced team around you 50941GOR INDPAYN The Portfolio Group are acting on behalf of our client in recruiting for this position.