Job description
Provide personalised support
• Meet people on a one-to-one basis, or provide telephone assessments where appropriate within organisations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets
• Be a friendly and engaging source of information about health, wellbeing and prevention approaches
• Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities
• Work with the person, their families and carers and consider how they can all be supported through social prescribing
• Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards
• Work with individuals to co-produce a simple personalised support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values, cultural and religious/faith needs and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing
• Where appropriate, physically introduce people to culturally appropriate community groups, activities and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support
• Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate
Support community groups and VCSE organisations to receive referrals
• Working closely with other link workers in Lewisham and the Neighbourhood Community and voluntary networks to forge strong links with a wide range of local VCSE organisations, community and neighbourhood level groups. Utilising their networks and building on whats already available to create a menu of diverse community groups and assets, who promote diversity and inclusion
• Develop supportive relationships with local diverse VCSE organisations, culturally appropriate community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced
Work collectively with all local partners to ensure community groups are strong and sustainable
• Work with the GP Federation, PCN and other local partners to identify unmet diverse needs within the community and gaps in community provision
• Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, building their skills and confidence and strengthening community resilience
• Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering
Key Relationships
PCN clinical directors, OHL Community development lead Director, PCN Health Inequalities Fellow, Age UK Lewisham and Southwark, Lewisham Health and Social Care, Lewisham voluntary and community networks
Job description
Job responsibilities
Provide personalised support
• Meet people on a one-to-one basis, or provide telephone assessments where appropriate within organisations policies and procedures. Give people time to tell their stories and focus on what matters to me. Build trust and respect with the person, providing non-judgemental and non-discriminatory support, respecting diversity and lifestyle choices. Work from a strength-based approach focusing on a persons assets
• Be a friendly and engaging source of information about health, wellbeing and prevention approaches
• Help people identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities
• Work with the person, their families and carers and consider how they can all be supported through social prescribing
• Help people maintain or regain independence through living skills, adaptations, enablement approaches and simple safeguards
• Work with individuals to co-produce a simple personalised support plan to address the persons health and wellbeing needs based on the persons priorities, interests, values, cultural and religious/faith needs and motivations including what they can expect from the groups, activities and services they are being connected to and what the person can do for themselves to improve their health and wellbeing
• Where appropriate, physically introduce people to culturally appropriate community groups, activities and statutory services, ensuring they are comfortable, feel valued and respected. Follow up to ensure they are happy, able to engage, included and receiving good support
• Where people may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate
Support community groups and VCSE organisations to receive referrals
• Working closely with other link workers in Lewisham and the Neighbourhood Community and voluntary networks to forge strong links with a wide range of local VCSE organisations, community and neighbourhood level groups. Utilising their networks and building on whats already available to create a menu of diverse community groups and assets, who promote diversity and inclusion
• Develop supportive relationships with local diverse VCSE organisations, culturally appropriate community groups and statutory services, to make timely, appropriate and supported referrals for the person being introduced
Work collectively with all local partners to ensure community groups are strong and sustainable
• Work with the GP Federation, PCN and other local partners to identify unmet diverse needs within the community and gaps in community provision
• Encourage people who have been connected to community support through social prescribing to volunteer and give their time freely to others, building their skills and confidence and strengthening community resilience
• Encourage people, their families and carers to provide peer support and to do things together, such as setting up new community groups or volunteering
Key Relationships
PCN clinical directors, OHL Community development lead Director, PCN Health Inequalities Fellow, Age UK Lewisham and Southwark, Lewisham Health and Social Care, Lewisham voluntary and community networks