Job description
Client Relationship Manager (DB Pensions)
A leading UK pensions provider is looking for a proactive and relationship-focused Client Relationship Manager to support Defined Benefit (DB) schemes across employer and trustee clients.
Key responsibilities:
• Manage and coordinate service delivery to clients, ensuring a high-quality experience
• Build strong relationships with employers, trustees, and advisers
• Lead strategic discussions on long-term scheme objectives
• Deliver clear communications (reports, presentations, updates)
• Coordinate client projects, including scheme development initiatives
• Provide expertise on DB pensions, legislation, and industry trends
• Support junior team members and collaborate across teams
• Ensure governance, risk controls, and policy standards are met
Skills & experience:
• Proven DB client relationship management experience
• Strong knowledge of DB pensions, funding, and governance
• Excellent communication skills and stakeholder engagement
• Highly organised with the ability to manage multiple priorities
• Proactive, solutions-focused mindset
• Able to work independently and as part of a team
About the role:
This is a great opportunity to build long-term client partnerships, lead strategic conversations, and contribute to the success of pension schemes within a forward-thinking organisation.