People Operations Manager

The People Operations Manager will lead and optimise HR processes within the financial services industry, ensuring seamless operations and compliance. This role in London requires a strategic thinker with a strong understanding of HR management and operational excellence. Client Details This opportunity is with a well-established organisation in the financial services sector that has gone through a large transformation project. This is a new role that will support the people operations, managing a small team and reporting into the Rewards Manager Description • Lead and manage end-to-end People Operations and payroll processes, ensuring accuracy, efficiency, and compliance. • Oversee outsourced payroll (via SD Worx), acting as the internal subject matter expert and running payroll independently, escalating only complex or exceptional cases. • Drive continuous improvement in HR operations, leveraging the HiBob HRIS to optimise processes and reporting. • Ensure compliance with financial services regulatory requirements, including SMCR and associated HR administrative obligations. • Monitor and interpret upcoming Employment Rights Act (ERA) changes and assess impacts on policies, processes, and employee experience. • Lead, develop, and inspire a team of two direct reports, establishing a high-performing and collaborative function. • Support the wider People Team and business stakeholders with insight, data, and operational excellence. • Contribute to the ongoing evolution of the People function following recent organisational and systems transformation Profile A successful People Operations Manager should have: • Proven experience across both People Operations and payroll, with the ability to operate as a strong generalist. • Hands-on payroll knowledge, with the confidence to manage payroll processes end-to-end (outsourced model preferred, e.g. SD Worx). • Prior experience within financial services is essential, including a strong understanding of SMCR and associated requirements. • Awareness of upcoming Employment Rights Act (ERA) changes and their practical impact on HR operations. • Has previous experience managing a small team Job Offer • Permanent position with opportunities for growth and development. • Comprehensive benefits package (details to be confirmed). • Based in London, offering a vibrant and accessible location for work. • Opportunity to be part of an exciting transformation This is a fantastic opportunity for a People Operations Manager to make a significant impact within the financial services industry. If you are ready to take the next step in your career, we encourage you to apply today.