Personal Shopper

Disruptive, unexpected and revolutionary in our own way... Browns changed the course of retail and fashion history forever when it opened in 1970. Born in London but celebrated globally, we're the one-stop shop for the best luxury fashion including established designers and emerging talent; renowned for our influence in fashion and style, and our innovative approach to retail and high-level service. Powered by Farfetch, we continue to disrupt the retail landscape to deliver a global luxury shopping experience of the future, championing creativity and originality.   Our people are at the heart of everything we do. Together we are here to make a difference and to spread kindness. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone.   THE ROLE Based at the Browns Boutique in Mayfair, we are seeking an experienced and driven Personal Shopper to join our in boutique team. The ideal candidate will have a passion for luxury fashion, a strong eye for style and a proven ability to deliver personalised shopping experiences that exceed client expectations and contribute to profitable revenue growth.   The Personal Shopper will be responsible for building, maintaining and developing strong client relationships, providing expert style advice and driving sales through active engagement with walk in customers, their existing client base and assigned clients across all sales channels, both physical and digital, delivering a humanised, elevated and differentiated experience.   Working from the boutique, you will deliver a seamless end to end customer journey across key client segments including walk in customers, independent stylists and high value local and international clients. A strong and current personal client book is highly desirable, with the expectation that it will transition into Browns with the successful candidate.