PFI Performance and Monitoring Officer

• Monitor, audit, and review the performance of Hard FM services delivered by the PFI Project Company across the Bexley PFI estate. • Undertake routine and ad-hoc inspections of PFI buildings and services. Ensuring to demonstrate compliance across multiple compliance legislation • Maintain accurate records of performance data, audit outcomes, defects, and remedial actions. • Plan and organize an auditing structure which ensure compliance with the PFI contract. Will be required to manage rectification works and sign off works accordingly in line with compliance expectations. • Support the validation of monthly performance reports and payment mechanisms. • Support day-to-day management of the PFI contract working with site teams, clinical users, and contractors. • Assist in coordination of access, permits to work, and estate inspections. • Track issues through governance routes ensuring timely closure. • Support identification and prioritisation of backlog maintenance and defects • Plan, manage and coordinate both internal and inter-site moves across the trust estate • Provide onsite Facilities cover at Queen Marys Hospital (QMH) Monday and Friday • Support assurance that services comply with statutory, regulatory, and NHS requirements. • Participate and where appropriate lead in audits including PLACE, CQC, and fire safety inspections. • Support the management of PFI-related known issues and risks. • Support investigation and resolution of incidents and defects. • Attend and contribute to PFI performance and governance meetings. • Prepare performance reports, dashboards, and briefing papers. • Maintain complete and accurate audit trails and contract documentation. • Use CAFM systems and audit tools to capture and analyse data. • Ensure data accuracy and timeliness. • Support service improvement through trend analysis. • Communicate professionally with contractors, staff, and estates colleagues. • Provide clear written and verbal feedback on findings. • Escalate sensitive issues appropriately. Job description Job responsibilities • Monitor, audit, and review the performance of Hard FM services delivered by the PFI Project Company across the Bexley PFI estate. • Undertake routine and ad-hoc inspections of PFI buildings and services. Ensuring to demonstrate compliance across multiple compliance legislation • Maintain accurate records of performance data, audit outcomes, defects, and remedial actions. • Plan and organize an auditing structure which ensure compliance with the PFI contract. Will be required to manage rectification works and sign off works accordingly in line with compliance expectations. • Support the validation of monthly performance reports and payment mechanisms. • Support day-to-day management of the PFI contract working with site teams, clinical users, and contractors. • Assist in coordination of access, permits to work, and estate inspections. • Track issues through governance routes ensuring timely closure. • Support identification and prioritisation of backlog maintenance and defects • Plan, manage and coordinate both internal and inter-site moves across the trust estate • Provide onsite Facilities cover at Queen Marys Hospital (QMH) Monday and Friday • Support assurance that services comply with statutory, regulatory, and NHS requirements. • Participate and where appropriate lead in audits including PLACE, CQC, and fire safety inspections. • Support the management of PFI-related known issues and risks. • Support investigation and resolution of incidents and defects. • Attend and contribute to PFI performance and governance meetings. • Prepare performance reports, dashboards, and briefing papers. • Maintain complete and accurate audit trails and contract documentation. • Use CAFM systems and audit tools to capture and analyse data. • Ensure data accuracy and timeliness. • Support service improvement through trend analysis. • Communicate professionally with contractors, staff, and estates colleagues. • Provide clear written and verbal feedback on findings. • Escalate sensitive issues appropriately.