Phlebotomist/administrator

You will be responsible to the Practices Nursing Clinical Lead, Managing Partner and Deputy Manager. Terms and Conditions of Employment: In accordance with terms and conditions of employment laid down in the company handbook Key Responsibilities: • Communicate effectively with other team members • Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Personal and people development • Take responsibility for own developmental learning and performance • Ensure compliance with mandatory training requirements • Responsibility for maintaining a record of own personal development • Undertake any new training requirements • To recognise and understand the roles and responsibilities of individuals working in the primary health care team • Be aware of the legal issues pertinent to the role of a phlebotomist/administrator in general practice Health, safety and security • Use the personal security systems within the workplace according to practice guidelines • Identify the risks involved in work activities and undertake them in a way that manages the risks • Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including: Hand washing, Universal hygiene procedures, Collection and handling of laboratory specimens, Segregation and disposal of waste materials, Decontamination of instruments and clinical equipment, Reporting and treatment of sharps injuries, Dealing with blood and body fluid spillages, Assist patients and colleagues in adopting sound infection control measures. • Significant events to be reported via the in-house practice procedure • Understand and apply the principles of the cold chain • Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate • Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility • Use the computer monitor safely in line with DSE guidelines • Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health Service improvement • Be aware of and, if appropriate, assist in current clinical audit • Work with colleagues in the team on the development of current and new services and other initiatives Quality • Alert other team members to issues of quality and risk in the care of patients • Ensure own actions are consistent with clinical governance systems • Practice in accordance with agreed standards of care • Enable patients to access appropriate professionals in the team • Know how clinical governance affects the role and bring to the attention of more senior staff any specific risk situation • Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook • Be able to manage your own time effectively Equality and diversity • Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures • Respect the privacy, dignity, needs and beliefs of patients and carers • Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour • Act as a chaperone Clinical skills health and well-being • Undertake, record and follow guidelines for the tasks for which you have received appropriate training: • Urinalysis and preparation of specimens for investigation by the pathology laboratory • Measuring and recording following physiological measurements in routine presentations: Blood Pressure using automated machine, Height, weight and Body Mass Index. • Prepare and maintain environments and equipment before, during and after patient care interventions • Asking smoking status and signposting to smoking cessation services. Information processes • Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems (S1) as appropriate • Maintain confidentiality or information relating to patients, relatives, staff and the practice • Take the necessary precautions when transmitting information The Role and Requirements: Phlebotomy Home visits Knowledge of emergency drugs; policies and procedures Stock taking and ordering Recording fridge temperature Check oxygen cylinder level Participate in QOF & CQC Annual reviews for QOF Sending patients for annual blood tests for dementia / diabetes etc Attend PLTs (Protected Learning Time Training) Related clinical administration Any other duties within your remit as deemed necessary by your line manger Job description Job responsibilities You will be responsible to the Practices Nursing Clinical Lead, Managing Partner and Deputy Manager. Terms and Conditions of Employment: In accordance with terms and conditions of employment laid down in the company handbook Key Responsibilities: • Communicate effectively with other team members • Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Personal and people development • Take responsibility for own developmental learning and performance • Ensure compliance with mandatory training requirements • Responsibility for maintaining a record of own personal development • Undertake any new training requirements • To recognise and understand the roles and responsibilities of individuals working in the primary health care team • Be aware of the legal issues pertinent to the role of a phlebotomist/administrator in general practice Health, safety and security • Use the personal security systems within the workplace according to practice guidelines • Identify the risks involved in work activities and undertake them in a way that manages the risks • Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including: Hand washing, Universal hygiene procedures, Collection and handling of laboratory specimens, Segregation and disposal of waste materials, Decontamination of instruments and clinical equipment, Reporting and treatment of sharps injuries, Dealing with blood and body fluid spillages, Assist patients and colleagues in adopting sound infection control measures. • Significant events to be reported via the in-house practice procedure • Understand and apply the principles of the cold chain • Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate • Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility • Use the computer monitor safely in line with DSE guidelines • Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health Service improvement • Be aware of and, if appropriate, assist in current clinical audit • Work with colleagues in the team on the development of current and new services and other initiatives Quality • Alert other team members to issues of quality and risk in the care of patients • Ensure own actions are consistent with clinical governance systems • Practice in accordance with agreed standards of care • Enable patients to access appropriate professionals in the team • Know how clinical governance affects the role and bring to the attention of more senior staff any specific risk situation • Know the practice's policies, especially the whistle-blowing policy, available in the practice staff handbook • Be able to manage your own time effectively Equality and diversity • Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures • Respect the privacy, dignity, needs and beliefs of patients and carers • Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour • Act as a chaperone Clinical skills health and well-being • Undertake, record and follow guidelines for the tasks for which you have received appropriate training: • Urinalysis and preparation of specimens for investigation by the pathology laboratory • Measuring and recording following physiological measurements in routine presentations: Blood Pressure using automated machine, Height, weight and Body Mass Index. • Prepare and maintain environments and equipment before, during and after patient care interventions • Asking smoking status and signposting to smoking cessation services. Information processes • Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems (S1) as appropriate • Maintain confidentiality or information relating to patients, relatives, staff and the practice • Take the necessary precautions when transmitting information The Role and Requirements: Phlebotomy Home visits Knowledge of emergency drugs; policies and procedures Stock taking and ordering Recording fridge temperature Check oxygen cylinder level Participate in QOF & CQC Annual reviews for QOF Sending patients for annual blood tests for dementia / diabetes etc Attend PLTs (Protected Learning Time Training) Related clinical administration Any other duties within your remit as deemed necessary by your line manger