Planning Services Support Advisor

Planning Services Support Advisor Location: Brecon Salary: GRADE 10 £28,598 - £30,024 Vacancy Type: Permanent Hours: 37 hours per week Closing Date: 11 August 2026 Interview Date: 18 August 2026 Job Purpose: To support the Planning Department as a member of the customer service team providing telephone, face-to-face and administrative support to the planning function. Main Responsibilities • To maintain and upload planning information to public access, ensuring data is checked to ensure compliance with regulations (GDPR) • To register planning applications and other types of planning applications and enquiries onto the planning database • To send out planning decision notices • To undertake Property searches for each Local Authority with land within the boundary of the National Park within strict timescales. • Answer and filter planning telephone calls and transfer where necessary to the appropriate officer, taking messages in their absence. • Assist the public and other callers to the office with general planning enquiries, providing assistance where necessary and directing them to relevant planning guidance and policies. • Take planning application payments by phone and in person. • To complete data checks on Public Access to ensure online compliance with GDPR requirements. • Scanning/Archiving of planning data. • Replotting historic planning files onto the planning database to maintain a complete planning history. • Attend and contribute at Planning Administration Meetings, Planning Meetings and All Staff meetings. • Monitor development management and other specialist officers movements to advise callers as to the best time to contact specific officers. • Interrogate the planning register and database to ensure people inspecting planning applications have all the relevant information. • To assist with reviewing and updating public content on our website – policies and advice notes. • Assist in generating weekly lists of planning applications. • Assist with re-consultations and restarts of current planning applications. • Assist with collating the relevant documents and information required for Appeals. • Provide administrative support to officers when required. • Assist members of the public to measure plans and understand drawings when requested. • Identifying, plotting and running planning constraints on GIS computer map database • Provide assistance at Committee Meetings and Member Site Visits when required i.e. provide cover for committee clerk and webcasting of planning committee meetings. • Preparation of Planning Committee plans, reports and presentation work under the direction of the Planning Services Supervisor. • Any other duties appropriate to the grade and nature of the post as directed by the Planning Services Supervisor and Head of Development Management. Person Specification Essential Criteria • 5 GCSE’s grade A – C or equivalent • Good communication/Interpersonal skills and an ability to deal professionally with members of the public, BBNPA Members and staff • Ability to work as part of a team to promote the work of the BBNPA. • Possess intermediate computer skills and have knowledge and experience of using • Microsoft Office and SharePoint • Ability to read, measure and understand plans, maps and drawings • Ability to type To Apply If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application.