Practice Manager - Brighton

The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The Practice Manager is responsible for: Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities Functional management of all clinical and administrative staff Direct line management of relevant lead staff Managing the recruitment process for the practice Managing contracts for services delivered to/for the Practice Leading change and continuous improvement initiatives Coordinate with staff ensuring they review new policies within the practice policies and procedures within the over-arching Trust Polices as appropriate Coordinating and leading the compilation of practice reports and the practice development plans Developing, implementing and embedding an efficient business resilience plans Managing the financial elements of the practice, including budgets (I&E), petty cash, entering data, engaging with the finance team on invoicing and any financial queries, attend monthly finance meetings etc. in conjunction with the Director of Operations and Finance Ensuring the team reach QOF targets supported by the clinical team and administrative team Coordinating the practice diary, ensuring meetings are scheduled appropriately Liaising at external meetings as required Marketing the practice appropriately The producing a newsletter for the practice Work collaboratively with the Patient Participation Group Managing all complaints effectively following procedure Managing all Significant Events effectively following procedure and devising solutions to reduce risk and repeated occurrences Ensuring compliance with legislation and deal with HR issues accordingly with support from HR department Ensuring personnel records are up to date via the HR system. The management of the premises, including health and safety aspects such as risk assessments and mandatory training Oversee the practice IT system. Ensuring compliance with IT security and IG including 100% of staff completing their IG mandatory training on an annual basis Coordinating all projects within the practice Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Maintaining the practice and NHS choices websites Deputise for the Lead GP/ACP at internal and external meetings Act as the primary point of contact for NHS(E/I), ICB, community services, suppliers and other external stakeholders To be the registered CQC manager and maintain compliance with all legislation and meet the needs of the patients Oversee the preparation of weekly/monthly shift planning for Practice Staff, arranging cover (including locum cover) when necessary and inline with practice budget. To ensure all financial claims are made in an effective and efficient manner Job description Job responsibilities The following are the core responsibilities of the practice manager. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. The Practice Manager is responsible for: Overseeing the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities Functional management of all clinical and administrative staff Direct line management of relevant lead staff Managing the recruitment process for the practice Managing contracts for services delivered to/for the Practice Leading change and continuous improvement initiatives Coordinate with staff ensuring they review new policies within the practice policies and procedures within the over-arching Trust Polices as appropriate Coordinating and leading the compilation of practice reports and the practice development plans Developing, implementing and embedding an efficient business resilience plans Managing the financial elements of the practice, including budgets (I&E), petty cash, entering data, engaging with the finance team on invoicing and any financial queries, attend monthly finance meetings etc. in conjunction with the Director of Operations and Finance Ensuring the team reach QOF targets supported by the clinical team and administrative team Coordinating the practice diary, ensuring meetings are scheduled appropriately Liaising at external meetings as required Marketing the practice appropriately The producing a newsletter for the practice Work collaboratively with the Patient Participation Group Managing all complaints effectively following procedure Managing all Significant Events effectively following procedure and devising solutions to reduce risk and repeated occurrences Ensuring compliance with legislation and deal with HR issues accordingly with support from HR department Ensuring personnel records are up to date via the HR system. The management of the premises, including health and safety aspects such as risk assessments and mandatory training Oversee the practice IT system. Ensuring compliance with IT security and IG including 100% of staff completing their IG mandatory training on an annual basis Coordinating all projects within the practice Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively Maintaining the practice and NHS choices websites Deputise for the Lead GP/ACP at internal and external meetings Act as the primary point of contact for NHS(E/I), ICB, community services, suppliers and other external stakeholders To be the registered CQC manager and maintain compliance with all legislation and meet the needs of the patients Oversee the preparation of weekly/monthly shift planning for Practice Staff, arranging cover (including locum cover) when necessary and inline with practice budget. To ensure all financial claims are made in an effective and efficient manner