Practice Manager

The Practice Manager is responsible for Strategic Drafting the practice plan and mission statement Financial forecasting, budget setting and monitoring Point of contact for ICB and PCN (and other external organisations) Representing the practice at external meetings Producing business cases and cost benefit analysis on ad hoc basis Review policy and protocols Annual patient survey results and distribution Partnership agreements/disputes HR and Staffing To work with the Operations Manager: recruitment including clinical, advertising, shortlisting, interviewing and offer (following the safe recruitment policy) staff HR processes, including pre-employment checks, induction, mandatory training, holiday planning and return to work interviews review the Staff Handbook with the Operations Manager staff appraisals, clinical and non-clinical HR risk assessments Leading on disciplinary and grievance procedures Meetings Schedule all business and partner meetings Take minutes, distribute actions and monitor To be aware of all other meetings and support the Operations Manager Quality Indicators PPA, Personally Administered Items or Personally Administered Drugs and Appliances (PADM) claims Finance To work with the Finance Officer: invoices and remittance advice (checks and confirmation) contracts for services end of year submission to the accountants and queries Compile data for monthly finance meeting Review partners drawings To work with the Operations Manager: Managing petty cash across the two sites To work with the accountants: Partners tax returns NHS Pension Scheme Estimate of pensionable profits Health and Safety Practice lead for health and safety Risk assessments and testing, safe water, PAT and boiler checks Monthly health and safety checks and actions Routine maintenance including cleaners and infection control Engaging contractors and obtaining quotes (ensuring relevant employment and compliance checks) Fire and Security Equipment Annual calibration of equipment Ordering of clinical equipment and supplies Ordering of non-clinical equipment and supplies CQC Monitoring and compliance To create an action plan (RAG rated) with timeline Complaints and Significant/Learning events Complaints received at the practice (addressed in accordance with Complaints Policy) Significant and Learning events when raised Regular review of complaints and significant/learning events Submissions Data Security Toolkit -DSP National Workforce Reporting Service K0149 - written complaints annual return eDec - annual electronic Practice Self-Declaration PCN reporting In addition to the primary responsibilities, the Practice Manager may be requested to: Deputise for the Partners at internal and external meetings Partake in audit as requested by the audit lead Personal development The postholder will be expected to: Manage their own time effectively, and plan and meet personal and practice targets Manage their own personal development through reflection and feedback from GP Partners and colleagues Ensure that personal training needs are identified and met Other terms Probationary period There will be a six-month period of mutual assessment, during which time the period of notice will be one month for both the surgery and the candidate. Notice period Once the probationary period has been completed, there will be a three-month period of notice on either side to terminate the employment. Annual leave and Continued Professional Development Annual leave entitlement will be six weeks plus statutory public holidays pro rata for part time working. Time off to attend relevant training courses and updates will be approved in advance with the agreement of the partners. Hours of work This is a senior salaried role. 25 to 28 hours per week over 5 days a week, (hours and working pattern to be agreed by the partners, prior to starting), although the postholder is expected to work flexibly to fulfil the duties of the role. Pension scheme Entrance into the NHS Pension Scheme is automatic unless the postholder selects to opt out of the scheme. This is a contributory scheme by both employee and employer. There is no alternative scheme available, unless you have retired from the NHS Pension Scheme, in which case you can join an alternative provider. Salary The salary, depending on skills and experience. Job description Job responsibilities The Practice Manager is responsible for Strategic Drafting the practice plan and mission statement Financial forecasting, budget setting and monitoring Point of contact for ICB and PCN (and other external organisations) Representing the practice at external meetings Producing business cases and cost benefit analysis on ad hoc basis Review policy and protocols Annual patient survey results and distribution Partnership agreements/disputes HR and Staffing To work with the Operations Manager: recruitment including clinical, advertising, shortlisting, interviewing and offer (following the safe recruitment policy) staff HR processes, including pre-employment checks, induction, mandatory training, holiday planning and return to work interviews review the Staff Handbook with the Operations Manager staff appraisals, clinical and non-clinical HR risk assessments Leading on disciplinary and grievance procedures Meetings Schedule all business and partner meetings Take minutes, distribute actions and monitor To be aware of all other meetings and support the Operations Manager Quality Indicators PPA, Personally Administered Items or Personally Administered Drugs and Appliances (PADM) claims Finance To work with the Finance Officer: invoices and remittance advice (checks and confirmation) contracts for services end of year submission to the accountants and queries Compile data for monthly finance meeting Review partners drawings To work with the Operations Manager: Managing petty cash across the two sites To work with the accountants: Partners tax returns NHS Pension Scheme Estimate of pensionable profits Health and Safety Practice lead for health and safety Risk assessments and testing, safe water, PAT and boiler checks Monthly health and safety checks and actions Routine maintenance including cleaners and infection control Engaging contractors and obtaining quotes (ensuring relevant employment and compliance checks) Fire and Security Equipment Annual calibration of equipment Ordering of clinical equipment and supplies Ordering of non-clinical equipment and supplies CQC Monitoring and compliance To create an action plan (RAG rated) with timeline Complaints and Significant/Learning events Complaints received at the practice (addressed in accordance with Complaints Policy) Significant and Learning events when raised Regular review of complaints and significant/learning events Submissions Data Security Toolkit -DSP National Workforce Reporting Service K0149 - written complaints annual return eDec - annual electronic Practice Self-Declaration PCN reporting In addition to the primary responsibilities, the Practice Manager may be requested to: Deputise for the Partners at internal and external meetings Partake in audit as requested by the audit lead Personal development The postholder will be expected to: Manage their own time effectively, and plan and meet personal and practice targets Manage their own personal development through reflection and feedback from GP Partners and colleagues Ensure that personal training needs are identified and met Other terms Probationary period There will be a six-month period of mutual assessment, during which time the period of notice will be one month for both the surgery and the candidate. Notice period Once the probationary period has been completed, there will be a three-month period of notice on either side to terminate the employment. Annual leave and Continued Professional Development Annual leave entitlement will be six weeks plus statutory public holidays pro rata for part time working. Time off to attend relevant training courses and updates will be approved in advance with the agreement of the partners. Hours of work This is a senior salaried role. 25 to 28 hours per week over 5 days a week, (hours and working pattern to be agreed by the partners, prior to starting), although the postholder is expected to work flexibly to fulfil the duties of the role. Pension scheme Entrance into the NHS Pension Scheme is automatic unless the postholder selects to opt out of the scheme. This is a contributory scheme by both employee and employer. There is no alternative scheme available, unless you have retired from the NHS Pension Scheme, in which case you can join an alternative provider. Salary The salary, depending on skills and experience.