Practice Manager

The Practice Manager will be responsible for the operational, people management, business and governance functions of the practice. Duties will include, but are not limited to: • Providing effective leadership and day-to-day operational management. • Ensuring staffing levels, rotas and workflows support safe and efficient service delivery. • Developing and maintaining policies, procedures and practice systems. • Managing HR processes fairly and consistently, with appropriate support where required. • Monitoring practice performance against contractual, quality and financial targets. • Ensuring compliance with CQC standards, NHS requirements, data protection, confidentiality and statutory obligations. • Managing complaints, significant events and patient feedback in line with practice policy. • Maintaining effective internal communication and positive external relationships. • Supporting the adoption of digital tools and efficient use of clinical and administrative systems. • Ensuring the practice remains responsive, resilient and prepared for future change. Job description Job responsibilities The Practice Manager will be responsible for the operational, people management, business and governance functions of the practice. Duties will include, but are not limited to: • Providing effective leadership and day-to-day operational management. • Ensuring staffing levels, rotas and workflows support safe and efficient service delivery. • Developing and maintaining policies, procedures and practice systems. • Managing HR processes fairly and consistently, with appropriate support where required. • Monitoring practice performance against contractual, quality and financial targets. • Ensuring compliance with CQC standards, NHS requirements, data protection, confidentiality and statutory obligations. • Managing complaints, significant events and patient feedback in line with practice policy. • Maintaining effective internal communication and positive external relationships. • Supporting the adoption of digital tools and efficient use of clinical and administrative systems. • Ensuring the practice remains responsive, resilient and prepared for future change.