Practice Receptionist

The role is varied, a few of the duties are listed but this is not exhaustive: Opening up/locking-up of Practice premises and maintaining security. Using the Practice's clinical computer system to manage the appointment system, process prescriptions and provide routine test results. Working on the Reception desks: booking patient appointments and checking them in for appointments, processing prescriptions, providing routine test results, providing information and handling a wide variety of enquiries. Working on the Appointments / Results telephone line: booking, cancelling and changing appointments, providing routine test results, directing calls to the appropriate person and handling a wide variety of enquiries. Working in the Prescriptions department: processing hand delivered and electronic requests for prescriptions, resolving telephone prescription queries, liaising with chemists and handling a wide variety of enquiries. Taking comprehensive messages and passing them on to the appropriate person. Conducting data processing / entry. Ensuring accurate information is entered into patients notes. Reading and responding to prescription e-mails. Attending regular practice meetings. Processing and distributing incoming (and outgoing) mail Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Coding entries on Practices clinical computer system. Filing of patient paper notes. Providing support to Senior Administrators with a wide variety of tasks such as Registrations and Recall Systems. Any other duties as and when deemed necessary by the Practice Management team Job description Job responsibilities The role is varied, a few of the duties are listed but this is not exhaustive: Opening up/locking-up of Practice premises and maintaining security. Using the Practice's clinical computer system to manage the appointment system, process prescriptions and provide routine test results. Working on the Reception desks: booking patient appointments and checking them in for appointments, processing prescriptions, providing routine test results, providing information and handling a wide variety of enquiries. Working on the Appointments / Results telephone line: booking, cancelling and changing appointments, providing routine test results, directing calls to the appropriate person and handling a wide variety of enquiries. Working in the Prescriptions department: processing hand delivered and electronic requests for prescriptions, resolving telephone prescription queries, liaising with chemists and handling a wide variety of enquiries. Taking comprehensive messages and passing them on to the appropriate person. Conducting data processing / entry. Ensuring accurate information is entered into patients notes. Reading and responding to prescription e-mails. Attending regular practice meetings. Processing and distributing incoming (and outgoing) mail Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Coding entries on Practices clinical computer system. Filing of patient paper notes. Providing support to Senior Administrators with a wide variety of tasks such as Registrations and Recall Systems. Any other duties as and when deemed necessary by the Practice Management team