Product Manager

Amazing opportunity available for a Product Manager to join a fun, friendly team in London. This role is responsible for sourcing and managing overseas DMC and ground partners, building and pricing trips, contracting suppliers, ensuring high-quality content and systems accuracy, ideally in Central/South America, Asia or Oceania. Working closely with Sales and Marketing to make sure our products sell brilliantly and deliver exceptional customer experiences. The Job: * Identify, evaluate and onboard new destination management companies (DMCs) and local partners * Design, build and continuously improve guided tours, small group trips, and tailor-made itineraries * Ensure products are differentiated, competitive, and aligned with brand positioning * Set departure dates, capacities and seasonal availability in collaboration with partners * Review competitor offerings and industry trends to identify gaps and opportunities * Lead supplier contracting, rate negotiations and commercial terms * Own trip pricing, margin management and cost control * Work closely with Finance on payment terms, supplier queries and pricing accuracy * Monitor product performance and recommend improvements or changes * Act as the primary point of contact for international DMCs and hosts * Build strong, long-term partnerships focused on quality, reliability and mutual growth * Review supplier performance, customer feedback and operational issues * Support partners in improving self-sufficiency, systems usage and operational standards * Own the end-to-end loading of trips into internal systems and websites * Ensure all itineraries, inclusions, exclusions and operational details are accurate and up to date * Oversee product copy and work with Marketing on destination and trip content * Ensure documentation, websites and sales tools are always aligned and correct * Act as product expert for Sales teams across both brands * Deliver product training, updates and destination briefings * Support Sales with complex itinerary builds and product queries * Feed sales insights back into product development and refinement * Collaborate with Marketing on trip launches, campaigns and promotional activity * Provide product insight for blogs, email campaigns and trade communications * Support fam trips, partner storytelling and content gathering where relevant * Contribute to safety reviews, risk assessments and quality assurance processes * Work with Customer Experience teams on feedback, complaints and service improvements * Identify recurring issues and drive systemic improvements Skills Required: * 3+ years' experience in travel product management, operations or contracting * Strong understanding of DMC-led product and ground operations * Proven commercial experience including pricing, margin management and negotiation * Highly organised with exceptional attention to detail * Confident communicator with suppliers, internal teams and senior stakeholders The Package: * Salary range is between £40,000 and £50,000 * Hybrid working in London (Tue, Wed and Thu) Interested: * If you would like to apply for the above vacancy, please click 'APPLY' or email your cv to