Project Administrator

Project Administrator Location: Stoke-on-Trent Salary: Up to £29,000 per annum (DOE) Hours: Full-time, Monday to Friday, 8:30am - 5:00pm The role Our client is a well-established and growing business seeking a Project Administrator to join their team in Stoke-on-Trent. This is an excellent opportunity for an organised and proactive individual with experience in project coordination, sales support or administration to play a key role in supporting customer projects from order through to completion. Working closely with customers and internal teams, you will help ensure projects are delivered efficiently, on schedule and with a high level of service. Key Responsibilities • Support Regional Sales Managers throughout the sales and project lifecycle • Coordinate customer projects from order placement through to completion • Act as the main point of contact between customers and internal departments • Monitor project progress and ensure key milestones are achieved • Liaise with Sales, Technical, Customer Service, Logistics and Manufacturing teams to ensure smooth project delivery • Prepare quotations, project documentation and customer communications • Maintain accurate CRM records and project tracking information • Schedule meetings and coordinate follow-up actions • Manage customer enquiries, ensuring prompt and professional responses • Identify potential project risks or delays and escalate where appropriate • Produce reports and project updates for the Sales leadership team • Support continuous improvement initiatives across project processes • Undertake additional duties as required to support the business About You • Previous experience in a Project Coordinator, Project Administrator, Sales Support, Customer Service or Administration role • Experience working within the construction industry or a good understanding of construction products and systems • Knowledge of the construction project lifecycle • Experience using CRM and/or ERP systems • Excellent organisational skills with strong attention to detail • Ability to prioritise and manage multiple projects simultaneously • Strong written and verbal communication skills • Proficient in Microsoft Office, particularly Word and Excel • Customer-focused with excellent stakeholder management skills • Proactive problem-solving ability and a positive, can-do attitude • Strong IT skills Desirable • Degree in Business, Project Management, Construction Management or a related discipline • Experience working with technical documentation and project specifications • Familiarity with CAD, Rive or similar industry software If you are interested in this position please apply directly or email your CV over to You can also call Maria on . INDCOM