Job description
Job Purpose
The Project Manager is responsible for the management, coordination, and successful delivery of operational services to meet project objectives and client requirements. The role oversees projects from quotation and planning through to execution, completion, and close-out, ensuring that resources, budgets, quality standards, and customer expectations are effectively managed throughout the project lifecycle.
Key Responsibilities
Client and Stakeholder Management
• Act as the primary point of contact for client operations and maintain excellent customer relationships.
• Liaise with internal departments, suppliers, subcontractors, and clients to ensure efficient project delivery.
• Conduct client visits within the UK and overseas as required.
• Lead project kick-off, progress, and close-out meetings.
Project Planning and Delivery
• Prepare and issue quotations and maintain the quotation register.
• Generate work scopes from quotations and purchase orders, including Bills of Materials (BOMs) and execution strategies.
• Ensure projects are appropriately resourced with personnel, materials, equipment, and subcontractor support where required.
• Monitor procurement activities to support project execution and delivery schedules.
• Manage day-to-day project activities to ensure projects are completed safely, efficiently, on time, and within budget.
Resource and Personnel Management
• Coordinate and manage project site personnel.
• Monitor labour allocation, timesheets, rope access hours, and productivity.
• Ensure accurate recording and reporting of project progress and field data.
Financial and Commercial Management
• Maintain awareness of project budgets and costs.
• Raise and submit Variation Order Requests (VORs) when project scope changes occur.
• Support project invoicing through the accurate collection of project data and documentation.
• Ensure project costs are controlled and reported appropriately.
Documentation and Compliance
• Maintain sufficient knowledge of project work packs and associated technical documentation.
• Ensure compliance with company procedures, client requirements, and quality standards.
• Follow project close-out protocols and ensure all documentation is completed accurately.
• Fully comply with the company Quality Management System (QMS).
Person Specification
Essential Qualifications
• Proficient in Microsoft Office applications, including Word, Excel, Access, and SharePoint.
• Knowledge and experience of Sage software.
Essential Experience
• Minimum of 3 years' experience in an operational or project management environment.
• Experience coordinating resources, materials, and personnel within a project-based setting.
• Experience working directly with clients and managing stakeholder relationships.
Essential Skills and Competencies
• Strong organisational and planning skills.
• Excellent communication and interpersonal abilities.
• Effective problem-solving and decision-making skills.
• Commercial awareness and budget management capability.
• Ability to manage multiple priorities and deadlines.
• High attention to detail and accuracy in documentation and reporting.
• Ability to work independently and as part of a team.
Personal Attributes
• Professional and customer-focused approach.
• Proactive and results-oriented mindset.
• Strong leadership and team management skills.
• Flexible and adaptable to changing project requirements.
• Commitment to continuous improvement and quality standards.
Other Requirements
• Physically and mentally fit to carry out all duties and responsibilities associated with the role.
• Willingness and ability to travel within the UK and internationally as required.