Project Transformation Director

Project Transformation Director Hybrid (3 days in their London office) Paying between , depending on experience. An established Managed Services Provider (MSP) is seeking an experienced Project Transformation Director to lead a high-impact programme of strategic initiatives focused on improving operational performance and driving commercial outcomes across the business. This is a senior leadership position with responsibility for delivering a portfolio of 36 transformation projects within a wider enterprise change programme. The role sits at the heart of the organisation, working in close partnership with Financial Planning & Analysis (FP&A) teams to ensure initiatives are commercially aligned, deliver measurable value, and support sustainable growth. A key priority will be the enterprise-scale implementation of Halo ITSM, alongside a broader transformation agenda covering systems, processes and organisational capability. The role also includes supporting ongoing mergers and acquisitions (M&A) activity, ensuring successful integration of acquired businesses into the operating model. Key Responsibilities • Lead and deliver a complex portfolio of over 30 transformation projects, ensuring alignment to time, cost and quality objectives • Own the delivery of a large-scale Halo ITSM implementation, driving adoption and business value • Partner with FP&A teams to align programme delivery with financial targets, investment cases and performance tracking • Establish and enhance PMO governance, reporting and delivery frameworks • Support post-merger integration activities, aligning systems, processes and delivery approaches • Drive a culture of delivery excellence, accountability and continuous improvement • Build strong relationships with senior stakeholders across technology, operations and finance What We're Looking For • Proven experience as a Transformation Director, PMO Director, Senior Programme Manager or Portfolio Director within a complex environment • Strong track record delivering large-scale, multi-project portfolios • Experience within Managed Services, IT Services or technology-driven organisations • Hands-on experience delivering enterprise ITSM implementations (Halo experience desirable) • Strong understanding of financial governance and FP&A alignment • Experience supporting or leading M&A integration programmes • Excellent leadership, stakeholder management and communication skills • Ability to operate strategically while maintaining close oversight of delivery Hybrid (3 days in their London office) Paying between , depending on experience. Must be eligible to work in the UK.