Property Administrator

• Annual Salary: £32,000 - £35,000 • Location: North London • Job Type: Full-time We are seeking a Property Administrator to join our dynamic team. This role involves providing both administrative and telephone support within a team of 2-15 agents. The successful candidate will work flexibly and conscientiously in a rapidly developing office environment, handling a variety of tasks that require a high level of precision and customer service skills. Day-to-day of the role: • Maintain and update the in-house database in accordance with correspondence and communications exchanged with tenants or their solicitors. • Provide high-standard customer service to leaseholders and their representatives, both over the phone and in writing. • Review notices from HM Land Registry, update in-house databases, and correspond accordingly, working within tight deadlines. • Analyse leases, deeds, and other property title documents, identifying key provisions and updating the in-house database following a comprehensive review. • Work on projects in line with internal Building Safety processes to issue landlord’s certificates in accordance with the Building Safety Act 2022. • Interpret lease information accurately and input it onto the database, adhering to strict timelines. • Recommend actions following the review of legal documentation including leases and titles. • Reconcile and identify any data discrepancies and make recommendations for process improvements. • Assist in managing key projects such as Building Safety and in-house database reconciliations, ensuring they are delivered within planned timeframes. Required Skills & Qualifications: • Demonstrable attention to detail and accuracy in all aspects of the role. • Strong organisational skills, able to manage multiple tasks and handle a high volume of calls. • Excellent customer service skills, with the ability to communicate effectively and maintain a professional attitude at all times. • Proficient in data input with the ability to learn and effectively use new systems. • Experience in working within a team, willing to learn new responsibilities as required. • Skilled in letter writing, both using templates and drafting letters. • Strong problem-solving skills, with the ability to investigate queries and suggest solutions. • Ability to use initiative and make decisions after an initial training period. Benefits: • Competitive salary range of £32k - £35k. • Standard working hours from 9am to 5.30pm. • Agile working policy available after completion of probation period.