Job description
• Full Time in Office
• ARLA qualification
• Minimum 1 year experience in a residential property administration role
Lettings Administrators are vital to the success of the business, from managing the onboarding of landlords to the advertising and marketing of properties.
As a Lettings Administrator, you will manage pre-tenancy administration and the full progress of tenancy from offer acceptance to start of tenancy
Day-to-day Responsibilities:
• Manage pre-tenancy administration to a high standard
• Progress tenancies from offer acceptance through to start of a tenancy, being main point of contact
• Co-ordinate and manage any pre-tenancy cleaning or work with approved contractors
• Ensuring works are carried out ahead of the start of a new tenancy
• Conduct in-person pre-tenancy checks of apartments to ensure properties are in suitable condition
• Arrange and manage property keys, parking permits, remotes and any other items required in advance of tenancy
• Communicate warmly and efficiently, ensuring both prospective tenants and landlords are regularly informed of all elements of the move in process
• Take payments, including move-in monies, as required
• Build and maintain customer relationships through expert communication
• Demonstrate a high level of operational efficiency by delivering tasks to the required standard, accurately and on time
• Always follow standard operating procedures and processes
Experience with maintenance coordination:
• Minimum 1 year experience in a residential property administration role
• Excellent communication skills, attention to detail and ability to work towards strict deadlines
• Efficient, with strong organizational skills
• Must have an understanding of tenancy legislation and tenancy agreements
• Proficient in Microsoft Office
• ARLA qualification
• Local area knowledge
• Appreciation of design led property construction
If you are interested in the above, contact Penny at GKR International on or
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