Purchasing Administrator

We are seeking a detail-oriented and analytical Purchasing Administrator to manage the stock procurement process in our growing e-commerce operation. Reporting to the Operations Manager, this newly created position will serve as the pivotal link between our product suppliers, warehouse team, and the customer sales & support team. Job Specification Mon-Fri | 9:00am – 5:00pm Salary: £28-32k (depending on experience) Salary: £28,000 - £32,000 depending on experience Benefits: Group Life Assurance | Health Cash Plan | 10% Employer Pension Contribution | 25 Days Holiday | Discretionary Annual Bonus | Long-Service Holiday Award Scheme Responsibilities: Order processing Place orders for replenishment stock and new products Place customer dropship orders with suppliers Compare order acknowledgements with POs and resolve issues Delivery management o Monitor and chase stock deliveries Update dropship orders with tracking information for our customers Work with Goods-In & suppliers to resolve stock shortages/damage Work with the sales team & suppliers to resolve dropship delivery issues Backorder management Compare orders with deliveries & maintain accurate backorder information Work with suppliers to resolve backorder discrepancies Review customer backorders daily with the sales team Assist the sales team with answering customer queries on stock availability Data & system management Compare PO vs invoice pricing and resolve discrepancies with suppliers Monitor suppliers’ stock availability of dropship items & update website Optimise stock levels based on stock turn/lead-time/storage capacity etc. Work with Operations & New Product Introduction to manage obsolete or replaced product lines Reporting to: The Operations Manager Person Specification Qualifications Good passes in English and Maths at GSCE Minimum of 3 A-levels or equivalent Key skills Strong communication skills and confident dealing with suppliers on the phone Concise, accurate & unambiguous in e-mail communications Tenacious & able to determinedly chase issues to successful conclusion Highly organised & analytical, with a strong attention to detail Proactive and dynamic approach to work Intermediate-level Excel skills required Experience Previous experience of working within a commercial purchasing department or similar operational administrative role would be highly beneficial