Quality Assurance Analyst

Quality Assurance Analyst We are seeking a detail-oriented Quality & Compliance Analyst to support the effective management of quality-related processes and supplier performance activities within a fast-paced operational environment. The successful candidate will play a key role in investigating non-conformances, maintaining accurate records, supporting audits, and ensuring compliance with internal procedures and quality standards. • Based in Kingston • £30,000 • 25 days holiday plus bank holidays • Monday – Friday, 7.5 hours a day that must be worked between 8am – 6pm. • Hybrid, 4 days per week and 1 day a week working from home • Contributory pension scheme • Critical illness cover • Income protection • Death in service • Health cash plan scheme Key Responsibilities • Investigate and manage quality-related issues, ensuring they are resolved within agreed timescales. • Maintain accurate records and documentation relating to quality concerns and corrective actions. • Liaise with internal departments and external suppliers to support issue resolution and continuous improvement initiatives. • Assist in the preparation and administration of concession, deviation and corrective action documentation. • Support the management of non-conforming materials and products, ensuring appropriate segregation and control processes are followed. • Assist with supplier reviews and audit activities as required. • Carry out inspection and verification activities in accordance with established procedures. • Update and maintain information within company systems and databases. • Use measurement and inspection equipment where required to verify compliance with specifications. • Produce reports and provide administrative support relating to quality and compliance activities. • Support wider operational projects and undertake additional duties as required. Qualifications • A degree in Engineering, Manufacturing, Operations, Business Management, Supply Chain, Quality Management, or a related discipline would be advantageous. Skills & Experience • Previous experience in a quality, compliance, operations, supply chain, manufacturing, or similar environment would be an advantage • Strong attention to detail and ability to maintain accurate records. • Good analytical and problem-solving skills. • Strong communication and interpersonal skills. • Able to read technical drawings • Proficient in Microsoft Office applications, particularly Excel. • Ability to work effectively both independently and as part of a team. Personal Attributes • Organised and methodical approach to work. • Strong sense of accountability and ownership. • Adaptable and able to manage changing priorities. • Collaborative team player with a proactive attitude. • Committed to delivering high standards and continuous improvement. Core Competencies • Analytical thinking • Problem solving • Effective communication • Team collaboration • Cross-functional working • Adaptability and flexibility • Attention to detail • Continuous improvement mindset Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice! Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted. By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.