Quality Manager

Quality Manager • Annual Salary: £40,000 (dependent on experience) • Location: East Sussex (TN postcode) • Job Type: Full-time Join a leader in their field committed to the highest standards in product quality, safety, and compliance. We are seeking a diligent and proactive Quality Manager to oversee our Quality Management System (QMS) and ensure our products meet both internal and external quality standards. Day-to-day of the role: • Maintain and continuously improve the QMS. • Oversee compliance with BRCGS, RSPO, retailer audits, and other relevant standards. • Manage day-to-day operations of the quality department. • Conduct customer complaint investigations and responses. • Perform internal and hygiene audits. • Maintain and review product specifications. • Oversee the raising and investigation of non-conformances. • Manage customer complaints and visits. • Conduct relevant training sessions with production and office staff. • Report to the Partnership QA and Compliance Manager on trending issues and monthly quality reports. • Ensure compliance with scheduled swabbing and product testing. Required Skills & Qualifications: • Proven experience as a Quality Manager or in a similar technical role within the industry. • Strong understanding of quality systems and standards such as BRC, RSPO, and GMP. • Experience in hosting external audits. • Excellent attention to detail and a methodical approach to work. • Proficiency in Microsoft Office (Excel, Word). • Strong communication and interpersonal skills. • Must be a friendly, flexible, and reliable team member who thrives in a busy environment. • Confidence in dealing with customers and external stakeholders. • Desirable: Level 3 HACCP, Level 3 Food Safety, experience in an FMCG environment. Benefits: • Competitive salary with eligibility for company partnership and bonus scheme. • 24 days’ annual leave plus bank holidays. • Company pension scheme. • Ongoing training and development opportunities. • A supportive team environment focused on quality and safety. To apply for this Quality Manager position, please submit your CV detailing your relevant experience and why you are interested in this role.