Quality Manager

Quality Manager Engineering Manufacturing York, North Yorkshire YO1 Salary: £47,000 per annum plus bonus Bonus: Up to 8% of salary, paid annually based on company and personal performance Join a business where quality truly defines success Without quality, there is no product, no customer trust, and no future. This role places you at the heart of ensuring that every process, every component, and every team delivers to the highest standards. Following an internal promotion, Hawk 3 Talent Solutions are seeking a Quality Manager to lead quality strategy and strengthen the Quality Management System (QMS), and drive excellence across inspection, quality engineering, supplier quality, and wider business quality deliverables. The Opportunity You will oversee the development and delivery of the organisation’s quality strategy and KPIs, ensuring compliance, consistency, and continuous improvement across all quality functions. Your initial priorities will include supporting AS9100 compliance and certification activity, alongside developing and strengthening the Quality team. Key Responsibilities • Lead and manage the Quality Management System (QMS) including plans, procedures, processes, records, and corrective actions. • Manage, support, and develop the Quality team, including welfare, training, performance, and professional development. • Act as the quality lead across all departments, ensuring customer standards and requirements are met. • Oversee non-conformance management, root cause analysis, corrective actions, and customer complaint systems. • Manage internal and external audits, certification bodies, and act as the Management Representative during audits. • Drive continuous improvement and support operational excellence initiatives. • Lead supplier quality activities and ensure robust calibration programme management. • Develop and improve inspection methods for incoming and in-process inspection. • Track, analyse, and improve quality KPIs, celebrating success and implementing countermeasures. • Ensure quality is embedded into new products and processes through effective NPI management. What You’ll Bring • Certified Lead Auditor or Internal Auditor for ISO 9001 (or equivalent). • Proven experience in a Quality Manager or senior quality role within manufacturing, engineering or Aerospace • Strong working knowledge of ISO 9001 and ISO 14001. • Experience managing internal/external audits and certification bodies. • Expertise in quality processes, non-conformance management, root cause analysis, and corrective action. • Experience developing and implementing Quality Plans and maintaining QMS. • People management skills with the ability to lead, motivate, and develop a team. Desirable: Experience within aerospace/defence, AS9100 knowledge, ERP systems (ideally IFS), calibration programme management, and working across global time zones. Behavioural Competencies You will thrive here if you bring: • A collaborative, entrepreneurial spirit • A passion for customer success • Strong relationship-building and communication skills • High ethical standards, openness, and trust • A results-driven mindset with personal accountability Benefits: Pension, free parking, Employee Assistance Programme, employee discount programme, employee events If you would like to apply for the role of Quality Manager then please email your CV. Closing date is Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.