Receivables Clerk

The Accounts Receivables Clerk will be supported in their role by the Section Head - Receivables, Receivables Clerks and the wider Financial Services Team. The post holder will be responsible for: Production and despatch of accounts receivable invoices/ credit notes in accordance with Trust policies and procedures using the computerised accounting System. Creating and maintaining new customer accounts accurately. Responding to queries received by telephone, email or letter in a timely and professional manner. Managing customer account queries, including investigating the originating source to verify the validity of charges. Chasing payment of debts owed to the Trust to ensure income is received in line with agreed payment terms. Production and issuing reminder letters and statements in accordance with the Trusts debt recovery policy. Working as part of the wider Financial Services Department and developing effective working relationships with colleagues across the organisation. Ensuring departmental standards and agreed deadlines are consistently met. Undertaking any other duties as may be delegated from time to time. Job description Job responsibilities The Accounts Receivables Clerk will be supported in their role by the Section Head - Receivables, Receivables Clerks and the wider Financial Services Team. The post holder will be responsible for: Production and despatch of accounts receivable invoices/ credit notes in accordance with Trust policies and procedures using the computerised accounting System. Creating and maintaining new customer accounts accurately. Responding to queries received by telephone, email or letter in a timely and professional manner. Managing customer account queries, including investigating the originating source to verify the validity of charges. Chasing payment of debts owed to the Trust to ensure income is received in line with agreed payment terms. Production and issuing reminder letters and statements in accordance with the Trusts debt recovery policy. Working as part of the wider Financial Services Department and developing effective working relationships with colleagues across the organisation. Ensuring departmental standards and agreed deadlines are consistently met. Undertaking any other duties as may be delegated from time to time.