Job description
ESSENTIAL
Experience in customer service or admin, ideally in a healthcare or NHS setting.
Strong communication skills and a warm, professional manner.
Good organisation, time management and attention to detail.
Confident with EMIS and Microsoft Office, or quick to pick up new systems.
A solid understanding of confidentiality, GDPR, equality, diversity and patient safety.
A flexible, can-do attitude and a willingness to help wherever you're needed.
DESIRABLE
Previous experience as a GP receptionist or in primary care.
Knowledge of telephone triage and practice appointment systems.
Familiarity with hub-based administrative workflows.
Knowledge of Learning Disability Annual Health Checks and reasonable adjustments.
Job description
Job responsibilities
ESSENTIAL
Experience in customer service or admin, ideally in a healthcare or NHS setting.
Strong communication skills and a warm, professional manner.
Good organisation, time management and attention to detail.
Confident with EMIS and Microsoft Office, or quick to pick up new systems.
A solid understanding of confidentiality, GDPR, equality, diversity and patient safety.
A flexible, can-do attitude and a willingness to help wherever you're needed.
DESIRABLE
Previous experience as a GP receptionist or in primary care.
Knowledge of telephone triage and practice appointment systems.
Familiarity with hub-based administrative workflows.
Knowledge of Learning Disability Annual Health Checks and reasonable adjustments.