Job description
Receptionist / Office Administrator
St Albans | Full-Time | Permanent
Are you a highly organised individual with excellent customer service skills who enjoys being the first point of contact in a busy office environment?
A well-established and award-winning professional services organisation is seeking a Receptionist / Office Administrator to join their welcoming and supportive team in St Albans. This is an excellent opportunity to combine front-of-house duties with a varied administrative position, offering exposure across multiple areas of the business and genuine opportunities for career development.
The Role You'll play a key role in creating a professional and positive experience for clients and visitors while providing administrative support to various departments across the business. This is a varied position where no two days are the same.
Key Responsibilities Reception & Front of House
• Greet clients, visitors, and guests in a professional and welcoming manner
• Answer and direct incoming telephone calls
• Manage meeting room bookings and ensure rooms are presentation-ready
• Arrange refreshments for meetings and visitors
• Coordinate incoming and outgoing post, couriers, and deliveries
• Maintain visitor logs and support office security procedures
Administration Support
• Coordinate diaries, meetings, and appointments
• Prepare correspondence, reports, and business documents
• Assist with client onboarding and compliance administration
• Maintain accurate filing systems and internal databases
• Support HR and Learning & Development administration
• Assist with company events, employee engagement activities, and internal projects
• Provide general administrative support across multiple teams
About You
• Previous experience within reception and administration
• Professional, friendly, and confident communicator
• Highly organised with strong attention to detail
• Able to manage multiple tasks and priorities effectively
• Proactive with a positive, can-do attitude
• Strong Microsoft Office skills, including Word, Outlook, and PowerPoint
• Enjoys working collaboratively within a team environment
What's on Offer?
• Opportunity to join a respected and successful organisation
• Supportive and collaborative working environment
• Ongoing training and development opportunities
• Exposure to a variety of business functions
• Long-term career progression prospects
• Varied role with excellent client and stakeholder interaction
If you're looking for a position where you can develop your skills, take ownership of your work, and become an integral part of a successful team, we'd love to hear from you.