Receptionist/Administrator

Job Title: Practice Receptionist with administration Main purpose of post: To provide a point of contact for patients To provide a point of communication between patients, doctors and other staff. To provide administration support and services to all members of the practice team. Responsible to: Admin Supervisor Practice Manager Responsibilities/Tasks: 1. To adhere to the strict confidentiality policy 2. General Reception Duties Dealing with patient notes, Docman and emails Dealing with items placed in the post tray To welcome patients and deal with requests To ensure that patients without appointments but who need urgent medical treatment are correctly advised on appropriate alternative services To ensure the reception desk is kept neat and tidy To receive and make calls as required. Diverting calls and taking messages as appropriate. To register new and temporary patients, making them aware of the services offered at the practice. To deal with requests for repeat prescriptions To give out repeat prescriptions and keep a record of pharmacy collections To shred any confidential information To check and record the temperature of the reception fridge each day. 3. Administration Duties EMIS Tasks Managing the website when needed To keep up to date with system changes by completing regular training To attend practice meetings To cover for holidays and sick leave when available To undertake any delegated duties considered appropriate to the post Job description Job responsibilities Job Title: Practice Receptionist with administration Main purpose of post: To provide a point of contact for patients To provide a point of communication between patients, doctors and other staff. To provide administration support and services to all members of the practice team. Responsible to: Admin Supervisor Practice Manager Responsibilities/Tasks: 1. To adhere to the strict confidentiality policy 2. General Reception Duties Dealing with patient notes, Docman and emails Dealing with items placed in the post tray To welcome patients and deal with requests To ensure that patients without appointments but who need urgent medical treatment are correctly advised on appropriate alternative services To ensure the reception desk is kept neat and tidy To receive and make calls as required. Diverting calls and taking messages as appropriate. To register new and temporary patients, making them aware of the services offered at the practice. To deal with requests for repeat prescriptions To give out repeat prescriptions and keep a record of pharmacy collections To shred any confidential information To check and record the temperature of the reception fridge each day. 3. Administration Duties EMIS Tasks Managing the website when needed To keep up to date with system changes by completing regular training To attend practice meetings To cover for holidays and sick leave when available To undertake any delegated duties considered appropriate to the post