Receptionist

The main responsibilities of the role include: • Greeting and directing all patients. • Making appointments. • Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate. • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc. • Advising patients of practice procedures. • Accurately maintaining patient database and records, photocopying, filing and scanning. Job description Job responsibilities The main responsibilities of the role include: • Greeting and directing all patients. • Making appointments. • Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate. • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc. • Advising patients of practice procedures. • Accurately maintaining patient database and records, photocopying, filing and scanning.