Receptionist (Care Navigator)

To provide an efficient reception service to patients and assist in providing a comprehensive administrative service To provide an efficient initial, advice and guidance service for patients of the practice making enquiries around the services provided. To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Duties will include being the focal first point within the practice for patients and visitors; project a positive and friendly image at all times, either in person or via the telephone. Job description Job responsibilities To provide an efficient reception service to patients and assist in providing a comprehensive administrative service To provide an efficient initial, advice and guidance service for patients of the practice making enquiries around the services provided. To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. To provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Duties will include being the focal first point within the practice for patients and visitors; project a positive and friendly image at all times, either in person or via the telephone.