Receptionist

Main Duties: 1. To provide positive, friendly and helpful customer service to our patients, both in person and on the telephone. 2. Book, confirm and cancel appointments and handle enquiries 3. Compose, print, mail and scan correspondence 4. Ensure the correct processing of administrative tasks 5. Protect patients' rights by maintaining confidentiality of personal and financial information. 6. Maintain operations by following policies and procedures; reporting needed changes. 7. Support and promote Health and Safety practice at the surgery 8. Support and cover other staff members as necessary We require the following hours currently: Monday - 08:00 to 18:30 Wednesday - 13:30 to 18:30 Thursday - 08:00 to 13:00 Friday - 08:00 to 18:30 Total 30 hours per week Job description Job responsibilities Main Duties: 1. To provide positive, friendly and helpful customer service to our patients, both in person and on the telephone. 2. Book, confirm and cancel appointments and handle enquiries 3. Compose, print, mail and scan correspondence 4. Ensure the correct processing of administrative tasks 5. Protect patients' rights by maintaining confidentiality of personal and financial information. 6. Maintain operations by following policies and procedures; reporting needed changes. 7. Support and promote Health and Safety practice at the surgery 8. Support and cover other staff members as necessary We require the following hours currently: Monday - 08:00 to 18:30 Wednesday - 13:30 to 18:30 Thursday - 08:00 to 13:00 Friday - 08:00 to 18:30 Total 30 hours per week