Receptionist

Greet patients and visitors to the practice. Book in patients and visitors in line with practice appointments and visitors procedures. Respond and/or redirect all patient and visitor requests accordingly. Ensure computerised appointment system is up-to-date. Booking, amending and cancelling patient appointments. Completing E-lite questionnaire for patients over the telephone Distribution of completed prescriptions/medications Answering incoming telephone calls, ensuring calls are documented and redirected accordingly. Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes). Obtaining medical records from the records room as and when requested Chaperoning when requested to do so Stocking up of consulting rooms Scanning letters received into patients computerized medical records Photocopying Loading/emptying the dishwasher This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time. Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures Job description Job responsibilities Greet patients and visitors to the practice. Book in patients and visitors in line with practice appointments and visitors procedures. Respond and/or redirect all patient and visitor requests accordingly. Ensure computerised appointment system is up-to-date. Booking, amending and cancelling patient appointments. Completing E-lite questionnaire for patients over the telephone Distribution of completed prescriptions/medications Answering incoming telephone calls, ensuring calls are documented and redirected accordingly. Ensure up-to-date maintenance of both computerised and manual filing systems (i.e. patient notes). Obtaining medical records from the records room as and when requested Chaperoning when requested to do so Stocking up of consulting rooms Scanning letters received into patients computerized medical records Photocopying Loading/emptying the dishwasher This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time. Work safely at all times in accordance with Legislative requirements and Practice Policy and Procedures