Receptionist / Telephonist

Job Introduction We are currently recruiting for a polished and articulate individual to take on the role of Telephonist / Receptionist for our Toyota dealership in Bristol, Patchway. The hours of work are Monday to Friday, 8am to 5pm (1 hour lunch break). Role and Responsibilities At the forefront of our dealerships our Reception team play an integral part in running a smooth and organised front of house. Within this position you will be the first point of contact for many of our customers and as such it is imperative that you are self-motivated to create a brilliant first impression of our business. • Receive inbound telephone calls and directing onto the appropriate department • Ensure customer messages are passed on and responded to in a timely manner • Supporting the departments with customer events and promotions • Some ad hoc/administrative duties About you • You will have experience in a customer service environment, ideally with a proven record of providing an excellent customer journey in previous roles. • Be confident to speak to new people on a daily basis and building a quick rapport to drive a great first impression. • A confident and customer-orientated approach to their role • A strong desire to provide the best customer service possible for the first impression of our dealership What we offer • 25 days holiday plus bank holidays • Company Pension • Wellness Programme • Sick Pay • Group life insurance • Staff discount on car servicing • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays • Long service and loyalty incentives • Staff referral scheme • In-house, manufacturer & professional qualifications • Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.