Receptionist

Job summary: Receive, assist and direct patients in person or via phone in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Ensure that enquiries from patients are efficiently handled Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job responsibilities: Reception • Process appointment requests from patients by telephone and in person. • Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone • Handling repeat prescriptions • Deal with visits requests ensuring they are entered on computer with the patient records Administration • To have a thorough knowledge of all practice procedures. • To work in accordance of written protocols • Pulling/filing notes as necessary • Photocopying as requested • Dealing with post Other Tasks • Clear and stock rooms after surgeries • Ensure building security and have thorough knowledge of doors/windows/alarm. • Any other tasks allocated by managers Job description Job responsibilities Job summary: Receive, assist and direct patients in person or via phone in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Ensure that enquiries from patients are efficiently handled Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job responsibilities: Reception • Process appointment requests from patients by telephone and in person. • Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone • Handling repeat prescriptions • Deal with visits requests ensuring they are entered on computer with the patient records Administration • To have a thorough knowledge of all practice procedures. • To work in accordance of written protocols • Pulling/filing notes as necessary • Photocopying as requested • Dealing with post Other Tasks • Clear and stock rooms after surgeries • Ensure building security and have thorough knowledge of doors/windows/alarm. • Any other tasks allocated by managers