Repairs Administrator

Administrator – Repairs & Maintenance Location: Mansfield Salary: £27,500 Contract: Ongoing Temporary Assignment Hours: Monday to Friday, 8:30am – 4:30pm We are currently recruiting for an experienced and organised Administrator to join a busy Repairs & Maintenance team in Mansfield. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and providing vital support to both internal teams and external stakeholders. The RoleAs an Administrator, you will play a key role in ensuring the smooth day-to-day operation of the Repairs & Maintenance department. You will be responsible for coordinating appointments, maintaining accurate records, supporting contractors, and delivering excellent customer service to tenants and colleagues alike. Key Responsibilities • Answer and manage incoming calls from tenants, ensuring enquiries are handled efficiently and professionally. • Schedule kitchen and bathroom survey appointments and issue confirmation correspondence. • Maintain and update spreadsheets, databases, and internal systems. • Upload and manage documentation, including designs, specifications, and project-related records. • Raise purchase orders and process invoices using Civica. • Update QL systems with handover information and decoration allowance details. • Liaise with contractors, suppliers, and creditors as required. • Provide comprehensive administrative support to the wider team. • Take accurate minutes during meetings and distribute relevant actions. • Welcome and assist contractors visiting the site. About YouTo be successful in this role, you will have: • Previous experience in an administrative or office support role. • Strong organisational skills with excellent attention to detail. • Confident communication skills, both over the phone and in writing. • Good working knowledge of Microsoft Office, particularly Excel. • The ability to manage multiple tasks and prioritise workload effectively. • A proactive and professional approach to work. • Experience using systems such as Civica or QL would be advantageous but is not essential. Interested?If you would like to be considered for this opportunity, please do apply!