Resident Manager

Job Title: Resident Manager (Student Accomodation) Location: Durham Assignment: Temporary ongoing Hours: 37.5 hours Monday - Friday 7am - 7pm on a rota basis to be agreed on site Hourly Rate: £14.00 Duties: • Scheduling maintenance tasks. Room inspections. • Dealing with student queries. • Key holding experience as may be required to be on site to take over from night porter. Able to work alone. • Accurately complete reports and administrative tasks maintaining customer data, ensuring the database is up to date • Maintaining the lettings database (CRM) • Reporting all Health & Safety issues to the General Manager to allow investigation and actions to be completed • Building and maintain close relationships with local business’s, key stakeholders and statutory bodies • Ensuring the building is always presented in a clean and tidy manner ( in line with H&S regulations) • Receiving and processing payments from residents and monitoring and chasing rent arrears • Ensuring all statutory testing is completed on time and recorded as appropriate, ensuring the property fully complies with all relevant legislation • Identifying new opportunities to add value to the site and services the site delivers • Assessing and organising a prompt completion of repairs using in-house staff and external contractors Please apply online if interested.