Retail Bank Clerk

About the Role We are seeking a motivated and customer-focused Retail Banking Officer to work for an overseas bank in the West End. In this role, you will be the first point of contact for customers, providing high-quality service, financial guidance, and support across a range of banking products and services. Key Responsibilities • Deliver exceptional customer service and build strong client relationships • Assist customers with account management, transactions, and banking enquiries • Promote and cross-sell banking products such as savings accounts, loans, and credit facilities • Ensure compliance with banking regulations and internal policies • Handle customer concerns efficiently and professionally • Support branch operations and contribute to team targets Requirements • Previous experience in retail banking • Strong communication and interpersonal skills • Sales-oriented mindset with the ability to meet targets • Good numerical and problem-solving abilities • High level of integrity and attention to detail • Proficiency in basic computer systems and banking software What We Offer • Competitive salary and benefits package • Career development and training opportunities • Supportive and collaborative work environment