Job description
Clinical
• To provide assessment, diagnosis & treatment at first point of contact from a triage list & act as an autonomous clinician, with support from clinical colleagues.
• Proactively identify, diagnose & manage treatment plans for patients at risk of developing a long-term condition.
• Diagnose & manage both acute & chronic conditions, integrating both drug & non-drug-based treatment methods into a management plan.
• To accurately triage & prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical & drug history.
• Provide assessment, diagnosis & treatment for those patients who need to be seen in their place of residence.
• To evaluate clinical information from examination & history taking & initiate appropriate treatment and / or referral, including admission to hospital if required.
• To signpost appropriately to other services in the identified healthcare pathway & to refer patients to appropriate care settings, within locally agreed healthcare pathways.
• To maintain accurate & systematic documentation of patient interactions & clinical care provided, including adverse events.
• To advise & support members of the public on healthy lifestyles, health promotion & disease prevention.
• Fulfil clinical administrative workload (i.e. pathology results and DocMan).
Communication
• To liaise & interact with multi-professional teams across organisational boundaries, including primary care, social services & secondary care providers according to patient needs & appropriate care pathways.
• To maintain communication with all healthcare professionals & outside agencies to ensure seamless, patient-centred service provision.
• To ensure effective communication so that the patient receives the appropriate level of care & wherever possible avoid unnecessary hospital admission.
• To take an active role in maintaining expert communication with all patients, carers & relatives which meets their individual needs.
• To deal with complaints in a calm & courteous manner, ensuring that complaints are dealt with efficiently & satisfactorily in accordance with local protocols.
• To communicate effectively in demanding & challenging situations.
Professional
• To input to & extract information from clinical IT system.
• To work collaboratively with other members of the health care team such as the District Nursing Team, Mental Health Services, staff in Care Homes, Ambulance Service, and Secondary Care etc.
• To ensure that the wellbeing of patients & staff is maintained in accordance with Practice policies.
• To undertake clinical audits in line with the organisations clinical audit plan, & to participate as required in equipment testing & other research.
• To contribute to the analysis of information to inform future development of the service.
• To participate & contribute to clinical meetings.
• To identify risks to service provision & highlight them to the Clinical Lead.
• To work within the requirements of Data Protection legislation as it applies to patient records.
• To maintain current professional registration & indemnity.
Organisational
• To operate as an effective member of the Practice team
• To maintain accurate & systematic documentation of patient interactions & clinical care provided, including any adverse events, child protection issues or other notifiable matters.
• To provide information to inform the evaluation & efficiency of the role and for performance management purposes as requested.
• To engage in self-appraisal & utilise reflective practice to enhance & develop personal & organisational practice.
Managerial
• Optional - Provide guidance and advise to both Clinical and Non Clinical teams on all Safeguarding matters that arise.
• To ensure effective time management & prioritisation of workload.
• To ensure the security, safe storage & maintenance of any allocated equipment & goods.
• To ensure practice is within good clinical governance & based on sound up-to- date clinical evidence.
• To identify & assess any risks associated with patient care or to oneself & communicate these risks to the Clinical Lead.
Job description
Job responsibilities
Clinical
• To provide assessment, diagnosis & treatment at first point of contact from a triage list & act as an autonomous clinician, with support from clinical colleagues.
• Proactively identify, diagnose & manage treatment plans for patients at risk of developing a long-term condition.
• Diagnose & manage both acute & chronic conditions, integrating both drug & non-drug-based treatment methods into a management plan.
• To accurately triage & prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical & drug history.
• Provide assessment, diagnosis & treatment for those patients who need to be seen in their place of residence.
• To evaluate clinical information from examination & history taking & initiate appropriate treatment and / or referral, including admission to hospital if required.
• To signpost appropriately to other services in the identified healthcare pathway & to refer patients to appropriate care settings, within locally agreed healthcare pathways.
• To maintain accurate & systematic documentation of patient interactions & clinical care provided, including adverse events.
• To advise & support members of the public on healthy lifestyles, health promotion & disease prevention.
• Fulfil clinical administrative workload (i.e. pathology results and DocMan).
Communication
• To liaise & interact with multi-professional teams across organisational boundaries, including primary care, social services & secondary care providers according to patient needs & appropriate care pathways.
• To maintain communication with all healthcare professionals & outside agencies to ensure seamless, patient-centred service provision.
• To ensure effective communication so that the patient receives the appropriate level of care & wherever possible avoid unnecessary hospital admission.
• To take an active role in maintaining expert communication with all patients, carers & relatives which meets their individual needs.
• To deal with complaints in a calm & courteous manner, ensuring that complaints are dealt with efficiently & satisfactorily in accordance with local protocols.
• To communicate effectively in demanding & challenging situations.
Professional
• To input to & extract information from clinical IT system.
• To work collaboratively with other members of the health care team such as the District Nursing Team, Mental Health Services, staff in Care Homes, Ambulance Service, and Secondary Care etc.
• To ensure that the wellbeing of patients & staff is maintained in accordance with Practice policies.
• To undertake clinical audits in line with the organisations clinical audit plan, & to participate as required in equipment testing & other research.
• To contribute to the analysis of information to inform future development of the service.
• To participate & contribute to clinical meetings.
• To identify risks to service provision & highlight them to the Clinical Lead.
• To work within the requirements of Data Protection legislation as it applies to patient records.
• To maintain current professional registration & indemnity.
Organisational
• To operate as an effective member of the Practice team
• To maintain accurate & systematic documentation of patient interactions & clinical care provided, including any adverse events, child protection issues or other notifiable matters.
• To provide information to inform the evaluation & efficiency of the role and for performance management purposes as requested.
• To engage in self-appraisal & utilise reflective practice to enhance & develop personal & organisational practice.
Managerial
• Optional - Provide guidance and advise to both Clinical and Non Clinical teams on all Safeguarding matters that arise.
• To ensure effective time management & prioritisation of workload.
• To ensure the security, safe storage & maintenance of any allocated equipment & goods.
• To ensure practice is within good clinical governance & based on sound up-to- date clinical evidence.
• To identify & assess any risks associated with patient care or to oneself & communicate these risks to the Clinical Lead.