Job description
Clinical responsibilities:
• In accordance with the practice rota, as agreed,
the post-holder will make him/her-self available to undertake a variety of
duties including surgery consultations, telephone consultations and queries,
visiting patients at home, checking and signing/authorising repeat
prescriptions and dealing with queries, paperwork and correspondence in a
timely fashion.
• Making professional, autonomous decisions in
relation to presenting problems, whether self-referred or referred from other
health care workers within the organisation
• Assessing the health care needs of patients with
undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and
early signs of illness
• In consultation with patients and in line with
current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Referring to other care providers as appropriate
• Recording clear and contemporaneous consultation
notes to agreed standards
• Compiling and issuing computer-generated acute
and repeat prescriptions
• Prescribing in accordance with the practice
prescribing formulary (or generically) whenever this is clinically appropriate
• The post-holder will be required to visit
patients during surgery time in an emergency if clinically indicated.
• The post-holder will participate in the extended
hours enhanced service.
• The post-holder will undertake fair share of
home visiting sessions per week as allocated.
• Experience with audit and able to lead audit
programmes
Organisational Quality and Patient services:
• Recognise and work within own
competence and professional code of conduct as regulated by the GMC.
• Follow all practice/PCN
policies/guidelines, including prescribing, confidentiality, data protection,
security, health and safety policies.
• Demonstrate efficient and
prompt delivery of administrative tasks.
• Prioritise, organise and
manage own workload and resources in a manner that maintains and promotes
quality.
• Assess own performance and
take accountability for own actions, either directly or under supervision.
• Participate in quality
improvement initiative, including Significant Event Analysis and the review of
patient complaints.
• Contribute to the ongoing
development of the Practice/PCN local and national standards / targets e.g.
Quality and Outcomes Framework, IIF.
• Support the aims and objectives of all practice policies and
procedures to ensure high quality care , service delivery and minimise risk.
Communication:
• Regular communication with
the health professional and managerial and administrative staff of the Practice
to ensure the smooth running of the practice.
• Liaison with the members of
the wide multi-disciplinary team, including ICB, hospitals, community services
and other agencies (such as local authority, social services and voluntary
agencies) in order to assure appropriate care is provided for the Practice
population.
• Communicate effectively with
patients and carers, recognising their needs for alternative methods of
communication.
• Demonstrate sensitive
communication styles to ensure patients are fully informed and consent to
treatment.
• To communicate difficult
often unpleasant or sensitive messages to patients and families.
• Participate in Practice / PCN Meetings and others as
appropriate.
Teamwork:
• Work as an effective and
responsible team member, supporting partners and other members of the practice
team in a flexible manner.
• Show commitment to maintain
and demonstrate compliance with practice vision, values and behaviours.
• Understand own role and scope
within the organisation and identify how this may develop over time.
• Contribute to the
effectiveness of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhance the teams performance.
• Ensure clear understanding
and utilisation of referral mechanisms are in place to meet patient need.
• Participate in and support locality projects as agree with
the practice/PCN management team.
Responsibility for Information Resources:
• Review and process data using
accurate SNOMED coding in order to ensure easy and accurate information
retrieval for monitoring and auditing purposes.
• Understand and follow the
requirements of confidentiality, including the Data Protection and the Freedom
of Information Act and to refer on any queries as appropriate.
• Follow Practice policy regarding the use of email and
computer tasks as the main non-verbal internal method of communication and use
of the intranet and the internet as the main source of internal and external
information.
Other responsibilities within the Organisation:
• Contribute to the development
and achievement of the PCN strategy and goals.
• Participate in and promote
the practice online services to patients (eg online medical viewer), along with
involvement of practice online consultation system.
• Awareness of and compliance
with all relevant policies / guidelines.
Equality and Diversity:
• Act in a way that recognise
the importance of peoples rights, interpreting them in a way that is
consistent with Practice procedures and policies, and current legislation.
• Respect the privacy, dignity,
needs and beliefs of patients, carers visitors and colleagues. They must be
treated equally, irrespective of gender, ethnic origin, age, disability, sexual
orientation religion etc Behaving in a manner which is welcoming to and of the
individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
• Be aware of the statutory procedure, local guidance and
referral criteria regarding the protection of children and vulnerable adults.
Follow the guidance and policies and take action in an appropriate manner.
Confidentiality:
• In the course of seeking
treatment, patients entrust us with, or allow us to gather, sensitive
information in relation to their health and other matters. They do so in
confidence and have the right to expect that staff will respect their privacy
and act appropriately.
• In the performance of the
duties outlined in this Job Description, the post-holder may have access to
confidential information relating to patients and their carers, practice staff
and other healthcare workers. They may also have access to information relating
to the Practice as a business organisation. All such information from any
source is to be regarded as strictly confidential.
• Information relating to
patients, carers, colleagues, other healthcare workers or the business of the
Practice may only be divulged to authorised persons in accordance with the
Practice policies and procedures relating to confidentiality and the protection
of personal and sensitive data.
Security, Health
& Safety:
The post-holder will assist in promoting and maintaining
their own and others health, security and safety as defined in each Practice
Health & Safety Policy, to include:
• Using personal security systems within the
workplace according to Practice guidelines.
• Identifying the risks involved in work activities
and undertaking such activities in a way that manages those risks.
• Making effective use of training to update
knowledge and skills.
• Using appropriate infection control procedures,
maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.
Personal / Professional Development:
In addition to maintaining continued education through
attendance at any courses and/or study days necessary the post-holder will
participate in any training programme implemented by the Practice as part of
this employment, such training to include:
• Participation in an annual individual performance
review, including taking responsibility for maintaining a record of own
personal and/or professional development.
• Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others who
are undertaking similar work.
Job description
Job responsibilities
Clinical responsibilities:
• In accordance with the practice rota, as agreed,
the post-holder will make him/her-self available to undertake a variety of
duties including surgery consultations, telephone consultations and queries,
visiting patients at home, checking and signing/authorising repeat
prescriptions and dealing with queries, paperwork and correspondence in a
timely fashion.
• Making professional, autonomous decisions in
relation to presenting problems, whether self-referred or referred from other
health care workers within the organisation
• Assessing the health care needs of patients with
undifferentiated and undiagnosed problems
• Screening patients for disease risk factors and
early signs of illness
• In consultation with patients and in line with
current practice disease management protocols, developing care plans for health
• Providing counselling and health education
• Referring to other care providers as appropriate
• Recording clear and contemporaneous consultation
notes to agreed standards
• Compiling and issuing computer-generated acute
and repeat prescriptions
• Prescribing in accordance with the practice
prescribing formulary (or generically) whenever this is clinically appropriate
• The post-holder will be required to visit
patients during surgery time in an emergency if clinically indicated.
• The post-holder will participate in the extended
hours enhanced service.
• The post-holder will undertake fair share of
home visiting sessions per week as allocated.
• Experience with audit and able to lead audit
programmes
Organisational Quality and Patient services:
• Recognise and work within own
competence and professional code of conduct as regulated by the GMC.
• Follow all practice/PCN
policies/guidelines, including prescribing, confidentiality, data protection,
security, health and safety policies.
• Demonstrate efficient and
prompt delivery of administrative tasks.
• Prioritise, organise and
manage own workload and resources in a manner that maintains and promotes
quality.
• Assess own performance and
take accountability for own actions, either directly or under supervision.
• Participate in quality
improvement initiative, including Significant Event Analysis and the review of
patient complaints.
• Contribute to the ongoing
development of the Practice/PCN local and national standards / targets e.g.
Quality and Outcomes Framework, IIF.
• Support the aims and objectives of all practice policies and
procedures to ensure high quality care , service delivery and minimise risk.
Communication:
• Regular communication with
the health professional and managerial and administrative staff of the Practice
to ensure the smooth running of the practice.
• Liaison with the members of
the wide multi-disciplinary team, including ICB, hospitals, community services
and other agencies (such as local authority, social services and voluntary
agencies) in order to assure appropriate care is provided for the Practice
population.
• Communicate effectively with
patients and carers, recognising their needs for alternative methods of
communication.
• Demonstrate sensitive
communication styles to ensure patients are fully informed and consent to
treatment.
• To communicate difficult
often unpleasant or sensitive messages to patients and families.
• Participate in Practice / PCN Meetings and others as
appropriate.
Teamwork:
• Work as an effective and
responsible team member, supporting partners and other members of the practice
team in a flexible manner.
• Show commitment to maintain
and demonstrate compliance with practice vision, values and behaviours.
• Understand own role and scope
within the organisation and identify how this may develop over time.
• Contribute to the
effectiveness of the team by reflecting on own and team activities and making
suggestions on ways to improve and enhance the teams performance.
• Ensure clear understanding
and utilisation of referral mechanisms are in place to meet patient need.
• Participate in and support locality projects as agree with
the practice/PCN management team.
Responsibility for Information Resources:
• Review and process data using
accurate SNOMED coding in order to ensure easy and accurate information
retrieval for monitoring and auditing purposes.
• Understand and follow the
requirements of confidentiality, including the Data Protection and the Freedom
of Information Act and to refer on any queries as appropriate.
• Follow Practice policy regarding the use of email and
computer tasks as the main non-verbal internal method of communication and use
of the intranet and the internet as the main source of internal and external
information.
Other responsibilities within the Organisation:
• Contribute to the development
and achievement of the PCN strategy and goals.
• Participate in and promote
the practice online services to patients (eg online medical viewer), along with
involvement of practice online consultation system.
• Awareness of and compliance
with all relevant policies / guidelines.
Equality and Diversity:
• Act in a way that recognise
the importance of peoples rights, interpreting them in a way that is
consistent with Practice procedures and policies, and current legislation.
• Respect the privacy, dignity,
needs and beliefs of patients, carers visitors and colleagues. They must be
treated equally, irrespective of gender, ethnic origin, age, disability, sexual
orientation religion etc Behaving in a manner which is welcoming to and of the
individual, is non-judgmental and respects their circumstances, feelings
priorities and rights.
• Be aware of the statutory procedure, local guidance and
referral criteria regarding the protection of children and vulnerable adults.
Follow the guidance and policies and take action in an appropriate manner.
Confidentiality:
• In the course of seeking
treatment, patients entrust us with, or allow us to gather, sensitive
information in relation to their health and other matters. They do so in
confidence and have the right to expect that staff will respect their privacy
and act appropriately.
• In the performance of the
duties outlined in this Job Description, the post-holder may have access to
confidential information relating to patients and their carers, practice staff
and other healthcare workers. They may also have access to information relating
to the Practice as a business organisation. All such information from any
source is to be regarded as strictly confidential.
• Information relating to
patients, carers, colleagues, other healthcare workers or the business of the
Practice may only be divulged to authorised persons in accordance with the
Practice policies and procedures relating to confidentiality and the protection
of personal and sensitive data.
Security, Health
& Safety:
The post-holder will assist in promoting and maintaining
their own and others health, security and safety as defined in each Practice
Health & Safety Policy, to include:
• Using personal security systems within the
workplace according to Practice guidelines.
• Identifying the risks involved in work activities
and undertaking such activities in a way that manages those risks.
• Making effective use of training to update
knowledge and skills.
• Using appropriate infection control procedures,
maintaining work areas in a tidy and safe way and free from hazards.
• Reporting potential risks identified.
Personal / Professional Development:
In addition to maintaining continued education through
attendance at any courses and/or study days necessary the post-holder will
participate in any training programme implemented by the Practice as part of
this employment, such training to include:
• Participation in an annual individual performance
review, including taking responsibility for maintaining a record of own
personal and/or professional development.
• Taking responsibility for own development,
learning and performance and demonstrating skills and activities to others who
are undertaking similar work.