Sales Administrator

Job: Sales Administrator Location: Engineering & Manufacturing Facility Shift: Days Hours: Monday to Friday, 8:00am - 1:30pm ( part time) Location: Dungannon Contract: Temp to perm We are looking for an organised and motivated Sales Administrator to join a busy engineering and manufacturing business. This is an excellent opportunity for someone with previous administration or customer service experience within a manufacturing environment who enjoys working in a fast-paced team. Working closely with the Production Planner and other internal departments, you will play an important role in ensuring customer orders are processed efficiently while supporting the smooth day-to-day operation of the sales and production planning functions. Key Responsibilities • Accurately process customer orders and ensure all information is entered correctly. • Produce quotations, invoices and other sales documentation. • Maintain and update customer records using internal systems. • Respond to customer enquiries in a professional and timely manner via telephone and email. • Liaise with production, logistics and finance teams to ensure orders are delivered on schedule. • Monitor customer orders from receipt through to dispatch, providing regular progress updates. • Support the sales team by preparing reports and assisting with administrative tasks. • Resolve customer queries and issues promptly, escalating where necessary. • Ensure all work is completed in line with company procedures, quality standards and health and safety requirements. • Carry out any other reasonable duties as requested by management. Candidate RequirementsThe successful applicant will have: • GCSEs (or equivalent) in English and Maths. • At least one year's experience in a Sales Administration or Customer Service role within an engineering or manufacturing environment. • Excellent verbal and written communication skills. • Strong organisational skills with the ability to prioritise workload effectively. • A high level of accuracy and attention to detail. • Good IT skills, including Microsoft Word, Excel and Outlook. • The ability to work independently while also contributing as part of a team. • A positive, flexible and proactive approach to work. Desirable Skills • Experience using MRP or ERP systems. • Previous experience working with CRM software. • A good understanding of manufacturing processes and customer service expectations. Personal AttributesWe're looking for someone who is: • Customer-focused and professional. • Reliable, adaptable and committed to delivering high standards. • Able to manage multiple tasks while meeting deadlines. • A strong team player with a positive, can-do attitude. This is an excellent opportunity to join a well-established engineering and manufacturing business offering a supportive working environment and the chance to become an integral part of a busy administration team. --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.