Sales Administrator

Sales Administrator • £31,000 per annum • Tamworth • Monday to Friday, 8.30am – 5.00pm Our client a leader in their field is now seeking a Sales Administrator to support in the development of new partners to ensure the continued expansion of the UK market Key Roles and Responsibilities • Be the key point of contact for customers, keeping them informed and answering queries about their orders • Track customer orders through the factory and update customers on progress and delivery dates • Enter, update and maintain customer orders accurately on the system, including any changes or amendments • Work closely with internal teams to chase parts, resolve issues and keep orders moving as planned • Prepare despatch paperwork and support the shipping of finished parts to customers • Update customer information in our CRM & ERP. • Maintain market & competitor knowledge. • Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary The ideal candidate will possess the following experience. • Sales Administrator, Account management or Internal account management background. • Enthusiastic and willing to learn new skills and work within a small, fast paced company. • Excellent written and verbal communication skills required. • Proficient in Office 365/Excel. • Confident communicator both internally with the team and externally with your managed accounts. • Proactive, organized, great time and work-load management to prioritize tasks and actions.