Job description
Job Title: Sales Advisor (Warm lead calling)
Salary: £25,000 + OTE Circa £45,000-£60,000
Hours: Full times hours (37.5) permanent.
Location: Office Based, Manchester
Hours: Monday to Friday 9.00am -5.30pm
Reed are currently working with one the UK’s leading property surveyors who are currently looking for a number of Sales Advisors to join their team on a permanent basis.
As a Sales Advisor, you’ll be responsible for converting warm leads and customer referrals into confirmed bookings for surveys and valuations. Working with a supportive team in our Manchester office, you’ll use a dialler system and CRM platform to handle both inbound and outbound calls.
Key Responsibilities
• Handle inbound and outbound customer calls using our dialler system
• Convert warm leads and referrals into confirmed survey or valuation sales with payment taken. This is sales role, not a just an order processing or customer services role and you will be required to display a high level of sales skills.
• Clearly explain product options, benefits, and pricing
• Use a CRM system to track leads, update records, and manage follow-ups.
• Organising your own workload to ensure both active and inactive cases are managed in an efficient effective manner.
• Provide quotes and ensure timely follow-up to maximise conversion.
• Meet monthly income targets and contribute to overall team goals.
• Maintain high standards of call quality, professionalism, and productivity in line with KPIs.
Skills & Experience
• Experience working towards sales targets and KPIs within a structured environment.
• Familiarity with using a CRM system to manage and track leads.
• Confident and professional phone manner with excellent communication skills.
• A proactive and persuasive approach, with the ability to build rapport quickly.
• Strong organisational skills and attention to detail.
• Basic Microsoft Office skills and general computer literacy.
Salary & Benefits
• Commission structure with on-target earnings of £45,000 – £60,000 per annum.
• 25 days annual leave, plus bank holidays and your birthday off.
• Access to a range of health benefits, including digital GP services.
• Monthly team incentives such as High Fives and High Achievers recognition.
• Opportunity to attend the annual High Achievers Abroad holiday.
• Regular paid for socials/activities.
• Full training and coaching provided with ongoing support.
• Career development opportunities within a market-leading business.
• Friendly, high-performing team environment in a recently renovated central Manchester office