Sales Ledger Clerk

Role Title: Accounts Receivable Clerk Reports to: Accounts Receivable Supervisor Location: Peterborough (hybrid) Purpose of the Role • Ensure appropriate due diligence and authorisation processes are followed for the opening and ongoing management of customer credit accounts. • Maintain effective credit control procedures to minimise outstanding debtor balances and support healthy cash flow. • Adhere to established financial controls, accounting procedures, and internal policies to ensure accuracy, compliance, and good governance. Key Responsibilities • Maintain customer ledgers to a consistently high standard, ensuring records are accurate, up to date, and supported by clear account notes. • Process customer receipts and daily banking transactions accurately and in a timely manner, ensuring correct allocation and full reconciliation of sales ledger entries. • Prepare and post journals as required and raise recharge or ad hoc invoices. • Work closely with internal stakeholders to investigate and resolve invoicing discrepancies and data errors. • Proactively chase overdue invoices and outstanding payments through telephone and email communication, ensuring payments are received within agreed credit terms. • Perform credit checks for new customers and assist in assessing creditworthiness in line with company procedures. • Respond promptly and professionally to internal and external queries relating to customer accounts, payments, and outstanding balances. • Support continuous improvement initiatives to enhance accounts receivable processes and controls. Key Relationships • Build and maintain effective working relationships with customers, colleagues, suppliers, and external stakeholders. • Develop strong relationships with account holders to facilitate timely payment and effective issue resolution. • Collaborate with finance and operational teams to ensure accurate and efficient account management. Key Characteristics for Success • Strong customer service focus with a professional and approachable manner. • Effective problem-solving skills with the ability to identify issues and implement practical solutions. • Commitment to continuous improvement and delivering high-quality outcomes. • Ability to manage workload effectively, meet deadlines, and support team objectives. • Strong attention to detail and accuracy. • Good communication and relationship-building skills. • Proactive and organised approach to work. • Ability to work both independently and as part of a team. If you are interested, please apply for the role -