Sales Office Manager

Sales Office ManagerYork From £35,000 DOE Full-Time Company pension. Healthcare cashback scheme. Life insurance. Company sick pay. We're recruiting on behalf of a successful and growing manufacturer in York. This is an exciting opportunity for an experienced Sales Office Manager to lead an internal sales team and play a key role in supporting business growth. The RoleYou'll manage the day-to-day sales office operation, ensuring excellent customer service, efficient processing of enquiries and orders, and strong collaboration across commercial and operational teams. Key Responsibilities • Lead, coach and develop the internal sales team. • Oversee customer enquiries, quotations and order processing. • Build strong customer relationships and support key accounts. • Monitor KPIs and report on sales performance. • Maintain CRM and ERP systems, supporting ongoing process improvements. • Work closely with production, purchasing and senior management. • Attend occasional customer visits and UK trade shows. About You • Previous experience managing an internal sales or customer service team. • Strong B2B sales or account management background. • Excellent leadership, communication and organisational skills. • Experience using CRM/ERP systems and Microsoft Office. • Manufacturing, engineering or electronics experience is desirable. • Full UK driving licence. • Able to work on-site in York. If you're an experienced sales office leader looking to join a growing manufacturing business where you can make a real impact, we'd love to hear from you. Apply today with your CV for a confidential discussion.