Sales Support

Sales Administrator About the role This is an exciting opportunity within its existing sales team. Due to continued and anticipated growth, we are seeking a Sales Administrator to provide vital support across multiple stages of the sales cycle. This role is key to ensuring the smooth operation of sales activities and delivering a consistently high level of service to our clients. The successful candidate will undertake a wide range of responsibilities, including but not limited to: Sales & CRM Administration • Maintain accurate and up-to-date records within the CRM system (leads, opportunities, contacts, contracts) • Create and manage new opportunities, ensuring data accuracy and compliance with internal processes • Ensure all sales activity is correctly logged and auditable Quoting, Orders & Contracts • Prepare and issue quotations for all KFP services including obtaining partner pricing where required • Process sales orders and purchase orders in line with approval and pricing policies • Manage contract documentation, new contracts, renewals, variations, and extensions • Support new customer onboarding and contract handover to delivery and support teams such as SOW’s Customer & Internal Liaison • Act as a point of contact for customers regarding orders, documentation, and general sales queries • Liaise with internal teams (project management, service desk, procurement, finance, and engineering) to ensure smooth delivery of solutions • Coordinate installation or project start up documentation as required • Manage and monitor ‘ad hoc’ requests from clients Commercial & Financial Support • Assist with invoicing queries and ensure alignment between sales orders and invoices • Monitor contract renewals and termination dates to support revenue retention • Ensure a high level of accuracy when quoting across multiple currencies and trading entities • Supporting the Finance team when required