Sales Support Admin

Role Purpose We are looking for a Sales Operations Analyst II / Sales Support Admin to support commercialoperations and enhance sales effectiveness. This role focusses on maintaining sales tools, supporting sales teams, and driving the process improvements, with a strong emphasis on Salesforce CRM operations. Pay Rate: £28 PAYE basic Shift: flexible 9-17:00 Interview: Stage1- 45 minsTeams call Location: Basingstoke-remote Duration:10 months Hrs/Wk:40 Key Responsibilities • Manage and maintain Salesforce.com (CRM) and other sales tools • Provide day-to-day support and troubleshooting for sales systems • Optimise sales processes and improve operational efficiency • Develop and deliver reports, dashboards, and business insights • Support sales teams with administrative and operational tasks • Leverage AI tools to automate routine sales processes • Create and maintain documentation for systems and processes • Deliver training sessions and support adoption of tools • Collaborate with cross-functional teams to enhance commercial effectiveness • Support and manage user groups and superusers • Ensure data accuracy, integrity, and system performance Key Requirements • Bachelor's degree OR 5+ years of relevant experience in Sales Operations / Analytics / Sales Support • Strong expertise in Salesforce CRM (administration & support) • Advanced skills in: • Excel • Power BI • SQL • Data visualization tools • Proven experience in sales support or admin roles within a sales team • Ability to troubleshoot technical and process-related issues • Strong communication skills (technical + non-technical audiences) • Ability to work independently in a fast-paced environment • Background in Life Sciences, Healthcare, or Med-Tech • Experience with AI-based automation tools for sales operations • Certifications in Salesforce or Analytics • Experience in delivering training and managing user adoption programmes How to Apply: If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call usnow. If this job isn't quite right for you, but you are looking for a newposition, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk